John Medhat Wahba

Operation SpecialistFull Time

• Job Details:Operation Specialist • Acting as an operation account manager for top suppliers. • Creating a dashboard to track supplier performance, including canceled orders by suppliers and retailers. • Analysis of suppliers, including distribution routes, products, and delivery times, to identify areas for improvement and take effective actions. • Reviving canceled orders with retailers by solving issues and concerns with suppliers. • Working closely with retailers and suppliers to ensure successful resolution and ongoing collaboration. • By managing supplier relationships, analyzing operational data, and driving successful onboarding processes, I have contributed to improving efficiency, reducing order cancellations, and improving overall operational performance. Onboarding Team • Building and leading the onboarding team, establishing processes and guidelines. • Developing customized operations strategies for each company to optimize onboarding processes. • Giving Onboarding sessions for new suppliers. • Ensuring supplier compliance and success by monitoring their progress and performance for one month after onboarding.