
John Gamil Adib Habib
Integration, Optimization & Integrity are my key values !
New Cairo, Cairo, EgyptWork Experience
Managing DirectorFull Time
- Job Details:• Setting corporate strategy on short- and long-term basis reflecting market direction. • Setting overall organizational policies and procedures to ensure effective operations matching customers’ SLAs. • Frequent management meetings to stand upon P&L and optimized cash flow management. • Forecasting budget of new year revenue and departmental expenses. • Coordinating and directing harmonization between supporting functions and operations. • Aligning operational objectives with the overall business objectives to ensure a strategy-focused workforce by driving continuous improvement and building customer relationships. • Drive compliance to the ethics policy and hold others accountable for ethical conduct. • Accountable for the day-to-day decisions that directly impact the safety, quality, on-time delivery, efficiency, and profitability of the company. • Maintain a workforce of highly motivated employees with morale that is conducive to high levels of engagement. • Building a strong bond with customers through regular visits, hence providing better vision of business needs and future opportunities. • Direct, coach and mentor management for excellent leadership and employees’ satisfaction. • Working on improving upon entire processes & systems, restructuring some departments to match the nature of business lines and speed-up the work for better delivery outcome. • Visiting remote location (HUBs) to assure seamless work standards and fulfilling their needs through operations managers. • Maintain the work with the holding company Wadi Degla in terms of legalities, HR and governmental policies. Assure that Egypro FME is granted the benefits of the mother company. • Encouraging the diversity and culture of inclusion as part of corporate core values.
Founder & Managing DirectorFull Time
Think Racks
Jun 2015 - Present -10 yrs
Egypt , Cairo
- Job Details:We are solutions provider for travel and sports gear as well as professional needs. Providing accurate solution for every car need is our profession. Believing in Optimization through expanding capabilities, we focus on matching between customers/cars/brands/products. We are sole agent of THULE, Hapro and YAKIMA in Egypt and Africa. Managing, Training & Supporting the existence of the new brands in Egypt. Product and Brand awareness in the local market is one of our main Marketing goals so turn it to conversion. We are pioneers in creating a special business model for special products in Egypt to replicate in other countries.
Africa Service ManagerFull Time
DELL/EMC
Feb 2012 - Mar 2016 -4 yrs, 1 month
United Arab Emirates , Dubai
- Job Details:• Strategic Planning of Africa Support Services. • Integration with District Sales/Presales and Professional Services. • Managing Africa Customer Support Team in 4 countries and performance of Service Partners. • Africa support escalations SPOC, Complex Problems Management and Customer Relationship. • Hiring/Managing/Training 10 certified engineers in 4 African countries.
Sr. Project ManagerFull Time
EMC Computer systems
May 2010 - Jan 2012 -1 yr, 8 months
United Arab Emirates , Dubai
- Job Details:Was a PM responsible for IT/Cloud/Storage/Backup projects for enterprise customers in Africa.
Education
MBA in Business Administration
SorbonneJan 2010 - Jan 2011 - 1 Year
Bachelor's Degree in Electronics and Computer
Higher Technological Institute - 10th of Ramadan CityJan 1992 - Jan 1997 - 5 yr
High School - Thanaweya Amma
College De La SalleJan 1992
Skills
- Professional Services
- African countries
- Customer Service
- Microsoft Office
- Customer services
- Project Management
- Managing P&L
- Customer Support
- Sales
- Manager
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Languages
Arabic
FluentEnglish
FluentFrench
Advanced
Training & Certifications
Managing different cultures
EMC·2015Customer Escalations
EMC·2013Management essentials
EMC·2012PMP
PMI·2008ITIL
2008