John Gerges Hosny

customer serviceFull Time

• Job Details:- Receive customer complaints through various channels. - Investigate complaints in coordination with other departments. - Suggest and provide suitable solutions to customers. - Record and document the details of complaints and the actions taken. - Prepare reports on complaint types to help management improve.

Warehouse CoordinatorFull Time

• Job Details:- Sorted packages based on destination. - Scanned and labeled packages accurately. - Met daily targets for sorting efficiency and accuracy. - Followed safety guidelines and procedures.