Joel Alva

IT AdministrtorFull Time

• Job Details:• IT in-charge in Barracuda Beach Resort, Pearl Hotel UAQ & RAK Branches. • Designed and Implemented The Original Barracuda loyalty Mobile App. • Key responsible for Barracuda Mobile App, Pearl Hotel & Barracuda Websites. • Responsible to Visit for our office Workstations Branches to provide Technical support. • Implementing and managing Cisco routers with IP. • Providing support for Active Directory Services, Mail server, Windows Server 2008, Windows Server 2016, DNS, DHCP, Print Server. • Providing support for SAP S4 Hana and establishment cycle support to SAP project team • Monitoring & Handling Tally server, WINHMS Server & MS Dynamic NAV classic server • Responsible for all servers Backup, creating user profile, checking scheduler jobs, providing support to clients and resolve their issue regarding networks and operating systems. • Expertise in handing the POS interface, Assembling, configuring and providing support for new POS machines, barcode scanners, printers for our retail shop. • IPCCTV and Analog cameras installation, DVR/NVR access and support. • Configuration and implementation of Wireless Cisco access point, controlled by a wireless controller which is integrated with the DHCP server.

IT Operation AssistantFull Time

• Job Details:• Maintaining Oracle ERP, Winmain and Orbit Software. • Administering & designing LANs, WANs internet/intranet. • Support system in performing business operations duties. • Liaising with operation manager and supplier for procuring operational requirement. • Preparing Purchase Order and communicating with clients. • Managing vendor relationship and building effective supply chain partnerships. • Efficiently handling auditing process.