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joseph abi aad

Over 16 years of experience in Service

Beirut, Lebanon

Work Experience

  • Head of service operationFull Time

    Samsung

    Oct 2011 - Present -13 yrs, 9 months

    United Arab Emirates , Dubai

    • Job Details:Senior level positions in Service Operations and Customer Relationship Management with leading organizations. Effective at building culturally diverse, team-centered operations, with excellent business process skills. Talented in coaching, managing and leading highly skilled professionals. Possess high analytical thinking, enjoy problem solving and have proven ability in planning, turnarounds, task organization and time management.
  • Education

    • High School - Other

      Centre pedagojic

      Jan 1989 

    Skills

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    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • French

      Fluent

    Training & Certifications

    • Problem solving

      Achieve global·2011
    • Managing @ Canon

      european leadership and management development (Mannaz)·2010
    • Selling services

      Team learning·2009
    • Service manager academy

      Canon Europe·2008
    • Quality Service Skills

      by: Achieve Global Dubai·2008
    • Service manager academy I and II

      Canon Europ qualtity management ·2008
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