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Gamal Tarek

English Tutor at Freelancer

Mansoura, Dakahlia, Egypt

Work Experience

  • Solutions Center RepFull Time

    Centro Global Solutions

    Jun 2020 - Feb 2021 -8 months

    • Job Details:Handling US & Canada Clients for E-commerce corporation based in the United States. Handling Inbound/Outbound Calls, Emails and Live Chat.
  • English TutorPart Time

    Freelancer

    Mar 2019 - Present -6 yrs, 4 months

    • Job Details:Online/Offline English Tutor - Provided Private Lessons to Students, Adults to Improve their Language as well their Accent. - Prepared Corporate Job Applicants for Professional Interviews and Corporate Work Mindset
  • SME Account AdvisorFull Time

    Vodafone UK

    Nov 2018 - Sep 2019 -10 months

    • Job Details:- Handling Business Clients ( Companies, Embassies and Banks ) in UK & Ireland regarding Billing Issues, Migration Issues, New Connections, Technical Issues, Escalations, Transfer of Ownership and Handling Business Emails.
  • Billing Account AdvisorFull Time

    Vodafone UK

    Jan 2018 - Nov 2018 -10 months

    • Job Details:Handling Pay Monthly Clients Billing Issues, Refunds, Payments and Bank Transfers.
  • Education

    • Bachelor's Degree in law

      Mansoura University

      Jan 2021 

    Achievements

    Got recognized as one of the top achievers in Vodafone UK SME Account and received a certification from the head of the account in England who visited our site and celebrated with the top agents in the account

    Skills

    • American Accent
    • touch typing
    • Customer service handling
    • Operating Systems
    • Technical Support Skills

    Languages

    • English

      Fluent
    • Arabic

      Fluent
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