Jilan Ahmed Mohamed

Etisalat Global Services

• Talent Acquisition SpecialistFull Time

  Jun 2023 - Present -2 yrs

  Egypt , Cairo

  • Job Details:Collaborating with hiring managers to understand job requirements. • Building a talent pipeline for current and future hiring needs. • Using job boards, social media, employee referrals, and networking to source candidates. • Crafting and posting engaging job advertisements to attract the right talent. • Attending career fairs, job expos, and industry events to network with potential candidates. • Reviewing resumes and applications to shortlist qualified candidates. • Conducting initial screenings via phone or video calls to assess skills and cultural fit. • Coordinating and conducting in-depth interviews alongside hiring managers. • Ensuring a positive candidate experience by maintaining clear and timely communication throughout the hiring process. • Providing constructive feedback to candidates when necessary. • Promoting the company’s culture and values to attract top tale
• Back Office AgentFull Time

  Jun 2021 - May 2023 -1 yr, 11 months

  Egypt , Cairo

  • Job Details:• Handled complex customer inquiries, resolving issues promptly and professionally while maintaining excellent customer service standards. • Assisted in training new hires, sharing knowledge and best practices for successful integration into the team. • Reduced processing errors with thorough attention to detail and adherence to established protoco