JT
Jijo Thankachan
Restaurant Manager
Doha, QatarWork Experience
Papa John's Pizza
Jun 2022 - Sep 2024 -2 yrs, 3 months
Qatar
- Job Details:Manage day-to-day restaurant activities, ensuring smooth operations and high service standards. Recruit, train, schedule, and supervise staff to maintain optimal performance and customer satisfaction. Address guest inquiries and resolve complaints, ensuring a positive dining experience for all customers. Monitor inventory levels, order supplies, and manage vendor relationships to ensure efficient stock control. Control operating costs, manage budgets, and implement cost-saving measures to achieve profitability targets. Enforce food safety, hygiene, and sanitation standards to comply with health regulations and maintain a safe environment.
Demonstrator in Food & Production Department
Govt. Food Craft Institute of Cherthala
Aug 2021 - Feb 2022 -6 months
India
- Job Details:Showcase cooking techniques, recipes, and food production methods to students or trainees, ensuring clarity and engagement. Provide hands-on guidance in food handling, safety, and preparation skills to develop students' culinary competencies. Create and distribute recipes, demonstration guides, and instructional materials to support learning objectives. Enforce food safety and sanitation standards during demonstrations to maintain a safe learning environment. Assess students' practical skills and provide constructive feedback to support their improvement. Collaborate with faculty to design and update curriculum content based on industry standards and trends.
Catering and Accommodation Manager
Four N Catering Sole Property LLC
Mar 2012 - Jul 2019 -7 yrs, 4 months
- Job Details:Oversee food preparation, menu planning, and service to ensure quality and customer satisfaction. Coordinate room assignments and housekeeping to maintain clean and comfortable accommodations. Track expenses and manage supplies to keep operations cost-effective. Ensure health and safety protocols are followed in catering and accommodation areas.
Derby Green, A Club Mahindra Heritage Resort
May 2009 - Jan 2012 -2 yrs, 8 months
India
- Job Details:Supervise food and beverage service for prompt, quality guest experiences. Help train new servers and support team members in service standards. Respond to guest questions and requests to ensure satisfaction. Keep dining areas clean, set up, and meeting hygiene standards before service.
Education
Bachelor's Degree in Hotel Management & Catering Science
University of Kerala
Skills
- Team Leadership
- Customer Satisfaction
- Inventory Management
- Cost Control
- Quality Assurance
- Staff Training & Development
- Health & Safety Compliance
- Budgeting & Financial Reporting
- Vendor Relations
- menu planning
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Languages
English
BeginnerHindi
BeginnerMalayalam
BeginnerTamil
Beginner