JY
Jhonel Yacat
Administrative Executive at Iconnect Trading LLC
Dubai, United Arab EmiratesWork Experience
Iconnect Trading LLC
Sep 2024 - Present -9 months
- Job Details:Administrative tasks, monitor and collect orders, handle inquiries via email, phone calls, WhatsApp, and other forms of communication, marketing and promotions.
Commercial Brokers LLC
Feb 2024 - Sep 2024 -7 months
- Job Details:Direct sales of agent of Commercial Dubai Bank, gather potential clients through referrals, field activity and different social media platforms, cold calling.
WNS
Feb 2022 - Jan 2024 -1 yr, 11 months
Philippines
- Job Details:Arrange and manage flight bookings for clients, handle inbound and outbound calls, efficiently handle customers' queries via phone calls and email, identify upselling opportunities for additional travel services.
Customer Support Representative
The Results CX
May 2021 - May 2022 -1 yr
Philippines
- Job Details:Responds to customers' queries via phone calls and emails, provides exemplary customer service, providing product or service information, maintains customer relationships, process transactions and document interactions.
Education
Bachelor's Degree in Tourism Management
University of BatangasJan 2018