Jessica Mia Rivombo

Software Engineering Consultant

• Job Details:Collaborated with cross-functional teams to optimize quantitative models and algorithms for financial risk forecasting, delivering insights that influenced strategic decisions for clients. Developed data validation frameworks, ensuring the accuracy and integrity of data used in client-facing models and reports. Translated data into practical business insights to meet identified needs and guide strategic decisions, aligning with business goals. Designed and implemented dashboards and reporting tools to visualize and analyze financial data, helping teams make informed, data-driven decisions. Conducted monthly model monitoring reports to assess the performance of credit risk financial line items against actual data. Analyzed findings, investigated discrepancies, and provided actionable insights to inform client decision-making processes. Developed comprehensive functional documentation to facilitate the maintenance of various infrastructures and improve user experiences. Provided support, management, and coordination of the technical support team responsible for resolving client inquiries and ensuring high levels of client satisfaction.

Junior Software Engineering Consultant

• Job Details:Conducted monthly model monitoring reports for tracking the performance of credit risk financial line items, analyzed findings, performed troubleshooting and debugging of software infrastructure. Built and tested data quality frameworks, automating preprocessing tasks and performing data validation to maintain client data accuracy. Applied machine learning techniques to develop predictive models for business use cases, such as student grade prediction and employee attrition risk. Collaborated with clients to translate requirements into designs for developing Power BI dashboards, facilitating the visualization and analysis of the client’s financial performance overview. Managed and coordinated the internal technical support team responsible for resolving client software technical queries. Facilitated integration of programming software into institutional learning management systems (LMS), enhancing client learning and computational skills. Facilitated the integration of programming software into academic curricula and research to enhance clients’ computational skills and support their professional advancement. Managed client relationships, organized workshops, and delivered technical webinars to enhance customer knowledge and product usage.

Graduate Engineer

• Job Details:Developed data visualization tools using Power BI to track and optimize software tool usage. Developed and sustained client relationships through resolving technical software issues. Ensured high standards of data integrity and accuracy through diligent monitoring and troubleshooting. Implemented machine learning models for business analytics, including predictive modeling for customer behavior and operational efficiency.