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Edwin Silva

Office Manager / Administrator

Dubai, United Arab Emirates

Work Experience

  • Office Manager / AdministratorFull Time

    FactSet UAE LLC

    Dec 2012 - Aug 2018 -5 yrs, 8 months

    United Arab Emirates , Dubai

    • Job Details:Office Manager | Administrator Duties • Oversee the day-to-day operations of the office • Document management i.e. documentation for P.O Box, Commercial License, Establishment Card and Business Registration with Dubai Trade/Customs are maintained and manage periodic renewals • Liaise with facilities and Property management for office maintenance and repairs • Manage office/ marketing supplies, business cards and vendor relationship • Deal and maintain a relationship with Hotels about the corporate rate in the Middle East and Africa region. • Travel management i.e. flight and hotel booking • Liaise with the Finance team for vendor invoicing and expense reports through SAP Concur system • Manage correspondence (e-mails, letters, packages etc.) • Diary management and Act as Executive Assistant to the senior management HR Duties • Help set up the on boarding of the new employees’ i.e. coordinate with visa requirements and timelines, issuing of access passes, etc. • Tracking and updating the Employee Data • Visa management i.e. employment, renewal, dependents visa, business tourist visas and Saudi Visas • Assist in all general inquiries concerning immigration matters • HR assistance for holidays tracking, absence records of the employees and recruitment. • Processing Employee Certificates such as NOCs and other applicable letters Sales Admin • Help Sales Team in CRM/Salesforce and Raise subscription orders. • Liaise with the marketing team for local events logistics • Taking minutes of the meeting • Assist the sales team with client contracts • Prepare internal sales and consulting reports • Prepare PowerPoint presentations for Monthly meeting • Handle Invoicing queries from clients • Help organizing the MEA sales kick off and other Regional team events
  • Office Receptionist | AdministratorFull Time

    KGK Diamonds & Jewellery DMCC

    Oct 2011 - Dec 2012 -1 yr, 2 months

    United Arab Emirates , Dubai

    • Job Details:• Operate telephone switchboards and systems in a global group of company • Dealt with all enquiries in a professional and courteous manner, in person, on the telephone or via e-mail • Assist in planning and preparation of meeting and conferences • Managed outgoing/incoming mails • Maintain the general filing system and file all correspondence • Manage of office supplies and vendor relationship • Travel management i.e. flight, hotel and transportation bookings • Assists the marketing staff in various activities • Prepared the catalog for Marketing presentation • Supervise the company driver and office assistant; • Performs general clerical duties
  • Concierge | ReceptionistFull Time

    Secure Plus Security LLC

    Jun 2010 - Oct 2011 -1 yr, 4 months

    United Arab Emirates

    • Job Details:• Welcomes and attends to all the visitors, quest and permanent staff in a polite and courteous manner while maintaining the image of the company • Ensure to collect valid ID from the visitors/contractor when issuing visitors/contractor pass • Providing first line assistance to any guest, visitors or staff seeking assistance or advice • Provide weekly/monthly statistic report • Ensuring the key management is adhered • Maintain the general filing • Process incoming and outgoing communication
  • Department Secretary | AdministratorFull Time

    Technological Institute of the Philippines

    Aug 2009 - May 2010 -9 months

    Philippines

    • Job Details:• Responsible for checking the attendance of Faculty members and prepares daily report of tardiness and absences and submit/s to the concerned officers/departments • Ensures a secured, orderly and systematic filing, and maintains pertinent records of the Department • Takes down the minutes of the Department meeting • Assist the students and Faculty Member during enrolment; Prepares memos and other communications by the Department Chair to the faculty and other department • Prepares the class Programs for submission to CHED • Act as the Organizational Unit Document Controller • Responsible for preparing requisitions of office supplies • Distributes customer service evaluation and prepares report • Monitors existing office supplies and forms • Process incoming and outgoing communications • Assist the Counselors in the preparations of various guidance activities • Prepares list of students under academic probations, list of students who have attended the different activities • Entertains incoming calls and client queries.
  • Education

    • Bachelor's Degree in Computer Science

      Tabaco College

      Jan 2008 

    • High School - Other

      Zamora Memorial College

      Jan 2004 

    Achievements

    Loyalty Award from Tabaco College

    Skills

    • Office Procedures
    • Salesforce
    • CRM
    • Concur
    • Microsoft Office

    Languages

    • English

      Fluent

    Training & Certifications

    • Disaster Management Orientation

      Technological Institute of the Philippines·2010
    • Orientation Training

      Mitsukoshi Motors Philippines·2008
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