JT

Jessica Tharwat

Customer Service

Cairo, Egypt

Work Experience

  • Customer Service

    Feb 2024 - Present -1 yr, 4 months

    • Job Details:Resolve customer issues and respond to customer inquiries via phone, email, and chat. Manage reservations, handle guest inquiries, and support the overall customer experience during a guest’s stay.

    • Education

    • Master's Degree in Italian Language

      Ain Shams University (ASU)

      Jan 2023   2 yr 5 Months

    • Bachelor's Degree in Translation

      Saint Mary Language School

    Skills

    • Customer Service
    • Strategic Planning
    • Marketing
    • Digital Marketing
    • Communication skills
    • Time Management
    • Team Work
    • Effective presentation
    • Effective Leadership

    Languages

    • Italian

      Beginner

    • English

      Beginner

    • Arabic

      Beginner
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