Jessica Amin Diab

Social Media Moderator

• Job Details:Reviewed and managed comments, posts, and user interactions across multiple social media platforms. Escalated critical issues to relevant departments when necessary. Engaged with users to promote a positive and respectful environment. Analyzed user behavior and provided insights for community growth. Consistently tracked and adapted to the latest social media trends. Collaborated with team members to identify trends and provide feedback for improvements. Suggested and implemented creative content ideas to boost engagement. Monitored user-generated content to ensure compliance with community guidelines and terms of service. Addressed user inquiries and concerns in a professional and timely manner.