JM
Jerome Macalanda
scrum master/process manager
United Arab EmiratesWork Experience
digital spring marketing and advertising
Jan 2020 - Jun 2025 -5 yrs, 5 months
- Job Details:Led multiple teams in the development of a comprehensive social media application, managing the integration of key features to ensure a seamless user experience and meet business objectives. Facilitated agile ceremonies and coached development teams on scrum principles, fostering collaboration, driving accountability, and continuously improving team performance and delivery speed. Oversaw the integration of various functionalities, ensuring a seamless user experience across different features and maintaining high standards for usability and performance. Implemented data-centric management approaches, utilizing metrics and insights to drive productivity, optimize delivery speed, and improve decision-making processes across teams. Collaborated closely with product owners to prioritize feature development, ensuring that both user needs and business objectives were balanced and clearly communicated to the development team. Coordinated with UX/UI designers to create intuitive, visually appealing, and user-centric interfaces, ensuring the application was both functional and engaging. Identified and resolved impediments to team progress, proactively fostering a continuous improvement mindset and implementing solutions to remove roadblocks efficiently. Implemented agile metrics and reporting mechanisms using Jira and Confluence, tracking team performance and project progress, while providing transparent updates to stakeholders. Conducted regular retrospectives, promoting reflection on team dynamics and process improvements to ensure sustainable growth and better outcomes for future sprints. Acted as operations manager, overseeing the global talent acquisition process and managing relationships with multiple vendors for technical needs and integrations, ensuring the successful alignment of external solutions with project requirements. Served as a Jira administrator, setting up and configuring Jira from scratch, customizing workflows, issue types, and user permissions to ensure alignment with team processes and project requirements.
opswerks
Philippines
- Job Details:Optimized workflows for site reliability engineering (SRE) teams, improving incident response times and system reliability through process enhancements. Improved team efficiency by streamlining processes in the role of process manager, optimizing cross-functional workflows. Implemented workflow optimizations for diverse teams, applying kanban for data science, scrum for development, and a customized approach for SRE teams to balance reliability and agility. Utilized ClickUp for task and project management to enhance task tracking and alignment. Integrated key project management tools for streamlined task coordination and progress monitoring. Improved scrum events by facilitating and enhancing them, while effectively tracking project progress. Supported backlog refinement and forecasting to optimize project outcomes. Coached and mentored the team to foster self-management capabilities, minimizing the need for direct supervision. Strengthened team autonomy and effectiveness through strategic guidance and mentorship.
yra holdings corporation
Hong Kong
- Job Details:Facilitated scrum events including daily scrums, sprint planning, sprint reviews, and retrospectives, fostering a collaborative environment and ensuring the right execution of agile practices across the team. Hired, onboarded, and managed a globally diverse team of IT professionals, ensuring the right mix of skills and expertise to meet project objectives, while driving team alignment and commitment to the company’s goals. Led agile teams in the development of a high-quality social media app, overseeing all stages of the project, ensuring timely delivery, and maintaining quality assurance standards to meet customer expectations. Monitored project progress and managed timelines, ensuring seamless coordination across global teams, and maintaining project roadmaps. Collaborated with product managers and product owners to refine and prioritize the product backlog, ensuring technical capabilities aligned with product requirements. Provided guidance and support to cross-functional teams, fostering collaboration and effective communication across the organization. Directed project management tasks, including risk management, people and resource allocation, and conflict resolution. Developed project documentation including detailed project plans, status reports, and progress updates, while managing scope, schedule, and budget to ensure alignment with organizational priorities, proactively identifying risks, and keeping stakeholders informed of project developments and milestones.
technical support/big data engineer
rcg global services
Philippines
- Job Details:Managed incident resolution and troubleshooting for production-related issues, leveraging various RDBMS, Unix administration, Java, and Python to diagnose and resolve client-reported problems efficiently. Engineered and developed an in-house data transformation system similar to Trifacta, specifically designed to meet the needs of data scientists and streamline data processing workflows. Developed robust backend systems and database pipelines using a diverse tech stack, including Hadoop, Cloudera, Python, Java, Scala, Jenkins, Hive, Apache Spark, and PostgreSQL, ensuring scalability and reliability in data processing. Worked with multiple databases such as MySQL and Oracle, optimizing data storage, retrieval, and manipulation to ensure high performance and reliability in large-scale data environments. Conducted comprehensive testing and optimization of data processing algorithms and scripts, focusing on enhancing performance, scalability, and accuracy across data pipelines. Collaborated closely with data scientists and stakeholders to gather requirements and translate them into technical solutions, ensuring alignment between business goals and technical execution. Documented system architectures, processes, and best practices, using Jira and Confluence to ensure clear knowledge sharing, maintainability, and future reference for team members. Facilitated scrum events including daily stand-ups, sprint planning, sprint reviews, and retrospectives, ensuring the team adhered to agile principles and continuously improved their processes. Coordinated closely with the product owner, supporting backlog refinement and prioritization of tasks, ensuring alignment between business objectives and technical execution, and ensuring the team understood and delivered on the highest-priority items. Monitored team performance using agile metrics and provided feedback to foster continuous improvement in efficiency, quality, and collaboration.
Education
Bachelor's Degree in computer science
university of the philippines baguioJan 2010 - Jan 2017 - 7 yr