Jere Diane Molinar

Front Desk / Administration SupervisorFull Time

• Job Details: Lead and direct the team to ensure the smooth operation of Front Desk functions.  Provide outstanding services and ensure customer satisfaction.  Address customer concerns and complaints promptly and professionally.  Respond to customer needs and requests in a timely manner.  Manage incoming and outgoing calls and mails.  Manage clients’ purchase of packages and other retail products thru POS.  Post charges to customers and handle card and cash transactions.  Manage inventory on a monthly basis for stock management.  Plan and assign workloads for front desk staffs.  Supervise associates in their assigned job duties.  Prepare operational and financial records for Manager to review.  Identify resource requirements and manage resource allocations to ensure complete coverage and continuous availability.  Prepare monthly schedule for the front desk team.  Time-keeping monitoring and payroll preparation on a monthly basis.

Leasing CoordinatorFull Time

• Job Details: Making outbound calls to get in contact with the Landlords/Owners in order to list the unit/s and convince them to rent it within or below market rate.  Provides organizational and administrative support for the Leasing Agents for viewing schedules for available units.  Preparing lease documentation in accordance with the UAE municipality’s established policies and procedures.  Respond quickly and efficiently to all incoming leasing inquiries from Agents, Clients thru phone, email and fax  Rent payment collection as per deferred payment plan.

Customer Service AssociateFull Time

• Job Details: Attends to inbound and outbound calls for US and Canada based clients for Data Management and Shred Services for Iron Mountain Account.  Maintenance and update of customers' profile for the account.  Process of payments over the phone.  Attends to billing queries and payment adjustment necessary for the client.