Jerald Samuel N

Senior Surveyor

• Job Details:Collaborated with surveyors to assess the extent of motor claims losses. Verified claim documents and examined cases thoroughly. Assisted with fieldwork and office visits. Developed comprehensive loss assessments in the portal. Produced accurate and thorough loss & damage assessment survey documentation.

CS Motor Manager - Senior Manager

• Job Details:Managed a team of four members addressing motor claim issues & led a team to accomplish organizational goals. Managed relationships with customers, dealers, and external clients for motor claim processes. Processed major claims, partial repair loss, cash loss, and total loss claims. Recommended claims for repudiation in non-payable cases. Participated in industry conferences as a speaker, positioning the company as a thought leader.

Senior Executive - Associate Manager

• Job Details:Conducted surveys of specified regions within predetermined timelines. Reviewed & approved claim files for settlement within financial limit of Rs. 2,00,000/-. Handled major repair basis cases, cash loss cases, and net of salvage loss cases based on directives from the zonal office & coordinated claims for Bangalore site. Managed internal and external customer escalations system.