JP
Jayla Pates
Volunteer Patient Care Relations Department at Ben Taub
United StatesWork Experience
Ontellus
Oct 2024 - Jun 2025 -8 months
- Job Details:Review and analyze legal documents related to medical records, including immunization records, to ensure compliance with healthcare regulations and policies. Track, collect, and submit data on document reviews and findings, including immunization records, to ensure accurate reporting and compliance. Collaborate with healthcare providers and legal teams to foster relationships that enhance the accuracy and integrity of medical and immunization records. Utilize computerized system to perform various office management tasks. Provide exceptional customer service support. Conduct data entry task accurately and in a timely manner. Maintain records of clients. Perform analysis, detailed research and resolution using query. Review authorization. Tracking orders.
Ontellus
Oct 2024 - Jun 2025 -8 months
- Job Details:Review and analyze legal documents related to medical records, including immunization records, to ensure compliance with healthcare regulations and policies. Track, collect, and submit data on document reviews and findings, including immunization records, to ensure accurate reporting and compliance. Collaborate with healthcare providers and legal teams to foster relationships that enhance the accuracy and integrity of medical and immunization records. Utilize computerized system to perform various office management tasks. Provide exceptional customer service support. Conduct data entry task accurately and in a timely manner. Maintain records of clients. Perform analysis, detailed research and resolution using query. Review authorization. Tracking orders.
Volunteer Patient Care Relations Department
Ben Taub
Feb 2024 - Present -1 yr, 4 months
- Job Details:Demonstrate patient appreciation by doing acts of kindness. Rounding with patients throughout hospital. Front desk tasks. Group discussion and group meeting. Speaking with patient to ensure Harris Health standards are met by each department. Provide customer service to all patient. Documentation and analysis patient paperwork. Coordinates preparation for practices and game day. Educate and connect patients with healthcare programs and services to promote overall wellness and community health. Track, collect, and submit patient care data on a daily and weekly basis to ensure accurate reporting and quality improvement. Initiate referrals to appropriate healthcare services while safeguarding patient confidentiality and privacy. Build and sustain relationships with community stakeholders and healthcare organizations to enhance patient access to care. Attended educational presentations and workshops on patient rights, health literacy, and available resources to diverse audiences. Assist with special tasks related to emergency response and patient outreach initiatives as needed.
UHPD
Dec 2023 - Oct 2024 -10 months
- Job Details:Observe and report details to ensure safety of all. Carefully detailed alarm system and camera. Keep confidential information secure and keep it up to date. Make sure all health and safety rules are being followed by personnel. Handled fire alarms and act of violence. Kept detail records of accident and the outcome. Provide customer service to students and employees as needed.
Education
Bachelor's Degree in Health Administration
Texas Southern UniversityBachelor's Degree in Business Specialist
Miami Dade Community CollegeBachelor's Degree in Business Administration/Health Administration
University of Houston Clear Lake