RIDHWAN ORAGO JUMA
System Administrator at Mustakbal Charitable Organization
Kisumu, KenyaWork Experience
Mustakbal Charitable Organization
Feb 2023 - Present -1 yr
- Job Details:Managed and maintained IT systems, ensuring high availability and reliability. Administered Office 365 and SCCM for efficient IT operations. Provided technical support for events, meetings, and day-to-day operations. Conducted regular system upgrades and infrastructure improvements.
Software Engineer & System Administrator
Times Computer Solutions
Feb 2023 - Jun 2025 -2 yrs, 4 months
- Job Details:Developed and deployed four systems and three websites, including al-imamubukhari.com. Led system administration tasks to support business continuity.
ICT Technician & System Administrator (Intern)
Kisumu County Referral Hospital
Feb 2022 - Feb 2023 -1 yr
- Job Details:Delivered IT support for software and hardware troubleshooting. Maintained systems and provided technical assistance during a 6-month internship.
Freelancer
Feb 2018 - Feb 2022 -4 yrs
- Job Details:Offered online writing, scripting, and web programming services.
Education
Bachelor's Degree in ICT
Maseno UniversityJan 2022 - Jan 2024 - 2 yr
Bachelor's Degree in ICT
Coast Institute of TechnologyJan 2019 - Jan 2022 - 3 yr
Bachelor's Degree
Kisumu Day high schoolJan 2015 - Jan 2018 - 3 yr
Skills
- Full Stack
- web developer
- Proficiency in Windows and macOS environments
- Office 365 and Microsoft Configuration Manager (SCCM/MECM) administration
- Intune and mobile device management (e.g., Jamf Pro)
- Troubleshooting and support for Windows, macOS, and iOS devices
- IT service management and contact center solutions
- Strong event and meeting IT readiness support
- System upgrades, software implementation, and infrastructure improvements
- Strong communication, strategic thinking, and adaptability
Languages
English
FluentArabic
FluentKorean
Intermediate