JY

Jana Yakout

Intern, Marketing Team at International Office

Cairo

Work Experience

  • Intern, Marketing Team

    International Office

    Nov 2023 - Present -1 yr

    Egypt

    • Job Details:Boosted international student enrollment and improved global brand recognition. Helped create targeted marketing strategies to attract students from various countries. Enhanced the university's online presence through social media and digital content. Developed marketing materials tailored to resonate with diverse cultural groups. Coordinated global recruitment events such as webinars and virtual tours. Cultivated collaborations with overseas organizations, expanding the university's worldwide network. Contributed to increasing website traffic and generating leads from international prospects.
  • Customer Relation Specialist Intern

    UCE Call Center

    Nov 2022 - Nov 2023 -1 yr

    Egypt

    • Job Details:Improved customer satisfaction and increased client loyalty by delivering prompt and professional responses across various platforms. Contributed to enhancing response time and problem-solving by assisting in conflict resolution and ensuring favorable outcomes. Collected and assessed customer feedback to improve products and services. Oversaw customer accounts to maintain accurate records and ensure seamless interactions. Collaborated with marketing and sales teams to enhance customer loyalty programs. Supported business growth by boosting overall customer engagement.
  • Intern, Marketing Research Team

    EC Portal

    Nov 2020 - Nov 2021 -1 yr

    Egypt

    • Job Details:Committed to improving entrepreneurial decision-making by providing precise and relevant market information that guides business strategies. Objectives include discovering fresh market opportunities and aiding product development through thorough market research. Analyzed industry trends, target demographics, and competitive landscapes through comprehensive studies. Offered training sessions for entrepreneurs to enhance their ability to analyze and interpret market data. Created market research reports that clearly present key findings. Conducted surveys and focus groups to collect direct feedback from potential customers. Established partnerships with market research firms to access additional resources and expertise. Maintained a current collection of market data to ensure that entrepreneurs stay informed about the latest developments and insights in their fields.
  • Education

    • Bachelor's Degree in Business Administration

      University of Prince Edward Island (UPEI)

      Jan 2024 

    • Bachelor's Degree in Computer Science

      Universities of Canada in Egypt (UCE)

      Jan 2019 - Jan 2021 - 2 yr

    Skills

    • Project Management
    • Financial Management
    • Data Analysis
    • Communication
    • Leadership
    • Customer Service
    • Strategic Planning
    • Organizational
    • Administrative support

    Languages

    • Arabic

      Fluent
    • English

      Fluent
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