JD

Jana Dessouky

Front Desk Manager

Egypt

Work Experience

  • IT Intern

    Egyptian National Gas Company (GASCO)

    Aug 2024 - May 2025 -9 months

    Egypt

    • Job Details:Gained hands-on experience in IT applications within the gas industry. Worked on real-time data monitoring and SCADA system implementation. Enhanced network security and contributed to digitizing records and securing databases. Assisted in troubleshooting IT issues to ensure seamless communication between departments. Developed a deeper understanding of IT's role in operational efficiency and security within the energy sector.
  • IT Intern

    South Valley Egyptian Petroleum Holding Company (GANOPE)

    Jul 2024 - May 2025 -10 months

    Egypt

    • Job Details:Managed internal network systems and monitored cybersecurity. Implemented data storage protocols to enhance security. Assisted in deploying software tools for project management and geological data analysis. Supported hardware installations and workstation setups. Strengthened skills in IT infrastructure and security, optimizing workflows in the petroleum industry.
  • Front Desk Manager

    The Fitness Grind

    May 2021 - May 2023 -2 yrs

    Egypt

    • Job Details:Managed front desk operations, handling 50+ clients daily and maintaining a 95% customer satisfaction rate. Provided administrative support and ensured seamless communication between departments.
  • Co-Teacher

    Egyptian British International School

    May 2020 - May 2021 -1 yr

    Egypt

    • Job Details:Assisted in delivering lessons, improving student understanding and engagement. Developed educational materials and provided one-on-one support to students. Strengthened communication and time-management skills through classroom coordination.
  • Education

    • Bachelor's Degree in Business Informatics

      German University in Cairo (GUC)

      Jan 2021 - Jan 2025 - 4 yr

    Skills

    • SQL
    • Java
    • Python
    • HTML
    • C#
    • Problem-Solving & Analytical Thinking
    • Communication & teamwork
    • Time & project management

    Languages

    • Arabic

      Fluent
    • English

      Fluent
    • German

      Intermediate
    • French

      Beginner
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