
Jamal Saad Hammed
Customer Service Representative
Alzawya Alhamraa, Cairo, EgyptWork Experience
Customer Service RepresentativeFull Time
- Job Details:Handle domestic and international customer inquiries and requests received via phone, fax, email or mail regarding sales orders, products, shipping, and other services offered.
sales representativeFull Time
- Job Details:Providing information to potential and current clients, meeting the clients and make sure that they were well informed about the Company’s policies and services
Education
Bachelor's Degree in Faculty of Commerce
Zagazig University (ZU)Jan 2009 - Jan 2012 - 3 yr
High School - Thanaweya Amma
البلاشون الثانوية المشتركةJan 2009
Achievements
I got an excellent degree in my Graduation project The best student in many years Was awarded Certificate of Excellence for my performance. Created and presented an excellent image of the company and its services to customers, and coordinated and communicated well with clientele and management at all levels. Reorganized department for more productive operation, including providing faster service with less returns. High motivational level, excellence of leadership technique, and professional attention to detail supplemented by the ability to influence and stimulate others. Commended by supervisor/management for the quality and consistency of my performance. Ability to create and present an excellent image of the company and its service to customers, and to coordinate and communicate well with clientele and management at all levels.
Skills
Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
ICDL
MODLI·2012Mini MBA
Cairo Center·2012Marketing
Cairo University·2011Sales
Zagazig University ·2011TOEFL
2011