Jamal Khaled Alabdullah
IT Support Engineer at Tiba Pyramids Hotel
Cairo, EgyptWork Experience
IT Support EngineerFull Time
Tiba Pyramids Hotel
Jan 2022 - Present -3 yrs, 5 months
Egypt , Giza
- Job Details:• Recreated the local network and provide solutions for network infrastructure development • Installing and Setting cisco devices on network • Managing the internal telephone exchange in the hotel • Providing technical and troubleshooting assistance related to network equipment's • Providing Technical Support to end users including: Windows 7/10, Microsoft Office applications, printers and hardware problems… • Installing & configuration DVR & CCTV/IP cameras (hardware, software)
IT Network EngieerFull Time
Yarmouk Privet University
Oct 2020 - Oct 2021 -1 yr
- Job Details:• Simulation of the existing network and provide solutions for network infrastructure development • Managing LAN & WLAN and network infrastructure for university • Installing and Configuring Network Security Firewalls & DHCP service “MikroTik” • Providing technical and troubleshooting assistance related to network equipment's and other tech tools • Installing & configuration DVR & CCTV/IP cameras (hardware, software) • IT documentation and daily reports
Education
Bachelor's Degree in Information Technology
Damascus UniversityJan 2021
Skills
- Communication
- Help desk
- Installation
- Information Technology (IT)
- IT Help Desk
- Helpdesk support
- Computer Science
- English
- Microsoft Office 365
- MikroTik
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Languages
Arabic
FluentEnglish
Intermediate