
Jakleen Samer Mahrous
Tour operator at Perfect Tours S.A.E
Cairo, EgyptWork Experience
Tour operatorFull Time
Perfect Tours S.A.E
May 2021 - Present -4 yrs, 1 month
Egypt , Cairo
- Job Details:- Handling domestic & International requests FVR American Market. - Contacting hotels, suppliers and negotiating rates. - Handling all Nile cruise requests. - Providing general and specific reports about different travel destinations. - Preparing monthly plans. - Planning and advertising different promotions. - Making arrangements for transport, accommodation, tours, and activities.
Domestic Tour OperatorFull Time
- Job Details:- Interacting with clients over the phone & face to face. - Contacting hotels & suppliers for negotiating rates. - Handling hotels and cruises reservations for individuals & groups. - Issuing go bus tickets & Travel Insurance. - Assisting in arranging different pharmaceutical events.
Event CoordinatorFull Time
- Job Details:- Planning logistics for several pharmaceutical events and conferences within time limits. - Organizing facilities such as decor, catering, entertainment, transportation, location, invitee list, special guests, equipment, promotional material. - Making quotations, invoices and budgets.
English Tour OperatorFull Time
Crocodile Egypt Travel
Aug 2018 - Mar 2020 -1 yr, 7 months
Egypt , Cairo
- Job Details:- Handling tourism files from A to Z. - Handling requests for incoming tours FVR. Italian & Chinese Markets. - Confirming and reserving Nile Cruises and hotels in and out Egypt using booking online B2B systems. - Making quotations, vouchers and invoices. - Issuing flight tickets using Galileo system. - Issuing travel insurance. - Issuing UAE visa. -Negotiating with hotels & suppliers.
Education
BA in Languages
Ain Shams University (ASU)Jan 2015 - Jan 2018 - 3 yr
High School - Thanaweya Amma
Ensaf Serry Secondary School.Jan 2014
Skills
Languages
Arabic
FluentEnglish
AdvancedItalian
IntermediateRussian
Beginner
Training & Certifications
Tour Guide
Kemet Training Center·2018Certificate of training as a tourist guide.
Kemet Training Center, Cairo.·2018Participation Certificate in the "Employability Skills" workshop.
Information Resource Center, U.S. Embassy Cairo.·2017Translation Training
Watani International Newspaper ·2016