
Jak Refaat Fahim Ataalla
Commercial Manager at Melt Egypt
Haram, Giza, EgyptWork Experience
Freelance Instructor (MBA program)Part Time
Brooklyn Business School
Dec 2018 - Present -6 yrs, 6 months
Freelance InstructorFreelance / Project
Misr International Institute
Sep 2017 - Present -7 yrs, 9 months
Egypt
- Job Details:Teach Economy & banking for the students of Commerce studies.
Management & Entrepreneurship InstructorFreelance / Project
Different institutes & Centers
Sep 2017 - Present -7 yrs, 9 months
Commercial ManagerFull Time
Melt Egypt
Jan 2017 - Present -8 yrs, 5 months
Egypt
- Job Details:- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Acquire a thorough understanding of key customer needs and requirements. - Expand the relationships with existing customers by continuously proposing solutions that meet their objectives -Ensure the correct products and services are delivered to customers in a timely manner. - Serve as the link of communication between key customers and internal teams. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Play an integral part in generating new sales that will turn into long-lasting relationships. -Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
Education
MBA
Rome Business School - ItalyJan 2017 - Jan 2018 - 1 Year
College Diploma in Marketing
Yonsi University - South KoreaJan 2017 - Jan 2017 - 0 Month
B.A Commerce in Accounting
Beni Suef University (BSU)Jan 2006 - Jan 2010 - 4 yr
College Diploma in Banking Operations
Central Bank of EgyptJan 2008 - Jan 2008 - 0 Month
Achievements
Everyday in our life is a new challenge to us to make new achievement.
Languages
Arabic
FluentEnglish
FluentItalian
Beginner
Training & Certifications
International B2B Marketing
Yonsei University - South Korea·2016International B2B Marketing
Yonsei University - South Korea·2016B.A commerce
2010Certified Financial technician
International Federation of technical analysis ·2010Computerized Accounting
The American University in Cairo·2009English Conversation course
The American University in Cairo·2008Banking operation
Egyptian Bank Institute ·2008