profile-img

Jak Refaat Fahim Ataalla

Commercial Manager at Melt Egypt

Haram, Giza, Egypt

Work Experience

  • Freelance Instructor (MBA program)Part Time

    Brooklyn Business School

    Dec 2018 - Present -6 yrs, 6 months

    • Freelance InstructorFreelance / Project

      Misr International Institute

      Sep 2017 - Present -7 yrs, 9 months

      Egypt

      • Job Details:Teach Economy & banking for the students of Commerce studies.
    • Management & Entrepreneurship InstructorFreelance / Project

      Different institutes & Centers

      Sep 2017 - Present -7 yrs, 9 months

      • Commercial ManagerFull Time

        Melt Egypt

        Jan 2017 - Present -8 yrs, 5 months

        Egypt

        • Job Details:- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition. - Acquire a thorough understanding of key customer needs and requirements. - Expand the relationships with existing customers by continuously proposing solutions that meet their objectives -Ensure the correct products and services are delivered to customers in a timely manner. - Serve as the link of communication between key customers and internal teams. - Resolve any issues and problems faced by customers and deal with complaints to maintain trust. - Play an integral part in generating new sales that will turn into long-lasting relationships. -Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics.
      • Education

        • MBA

          Rome Business School - Italy

          Jan 2017 - Jan 2018 - 1 Year

        • College Diploma in Marketing

          Yonsi University - South Korea

          Jan 2017 - Jan 2017 - 0 Month

        • B.A Commerce in Accounting

          Beni Suef University (BSU)

          Jan 2006 - Jan 2010 - 4 yr

        • College Diploma in Banking Operations

          Central Bank of Egypt

          Jan 2008 - Jan 2008 - 0 Month

        Achievements

        Everyday in our life is a new challenge to us to make new achievement.

        Skills

        • Customer Service
        • Administration
        • Management
        • Sales

        Languages

        • Arabic

          Fluent
        • English

          Fluent
        • Italian

          Beginner

        Training & Certifications

        • International B2B Marketing

          Yonsei University - South Korea·2016
        • International B2B Marketing

          Yonsei University - South Korea·2016
        • B.A commerce

          2010
        • Certified Financial technician

          International Federation of technical analysis ·2010
        • Computerized Accounting

          The American University in Cairo·2009
        • English Conversation course

          The American University in Cairo·2008
        • Banking operation

          Egyptian Bank Institute ·2008
        Share this Profile