Jailaan Salah Youssef

Nasr City, Cairo, Egypt
  • Computer Skills
  • Customer Satisfaction
  • mail and chat
  • Chat Support
  • chatting

Work Experience

Customer Service SupervisorFull Time

Union Courier

June 2020 - July 2021 • 1 yr, 1 month

Key Account ManagerFull Time

Union Courier Company

September 2018 - June 2020 • 1 yr, 9 months

Customer service ManagerFull Time

Skybag

April 2018 - July 2018 • 3 months

Customer Service Full Time

Gexpress Company for Courrier services

April 2015 - April 2018 • 3 yrs

Education

  • Bachelor's Degree in Public relation

    Ain Shams University (ASU)Jan 2006 to Jan 2011 · 5 Years

  • High School - Thanaweya Amma

    Sembiat Abiola Jan 2006

Skills

Tools and Fields of Expertise

  • Computer Skills
  • Customer Satisfaction
  • mail and chat
  • Chat Support
  • chatting
  • Translation
  • Mail communication
  • Problem Solving
  • Project Management
  • Customer Care
  • Ecommerce
  • Customer Service
  • logestics
  • Call Center
  • Microsoft Word
  • Microsoft Excel
  • People Management
  • Adobe Photoshop
  • Customer Service Management
  • Quality Control
  • Social Media

Languages

  • English

    Advanced

  • Arabic

    Advanced

Training & Certifications

  • ICDL

    Misr Learn Center ·2011

  • Photoshope

    Ain Shams University ·2011
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