Jailaan Salah Youssef
Customer Service Supervisor
Nasr City, Cairo, EgyptWork Experience
Customer Service Full Time
Gexpress Company for Courrier services
Apr 2015 - Apr 2018 -3 yrs
Egypt , Giza
- Job Details:I handled more than one service e-commerce service like account Jumia , Souq and another accounts also handled banking service for more than one bank Audi , Mashreq , Saib and ADIB . My main job role is handling emails , complaints and the performance of each account .
Education
Bachelor's Degree in Public relation
Ain Shams University (ASU)Jan 2006 - Jan 2011 - 5 yr
High School - Thanaweya Amma
Sembiat AbiolaJan 2006
Skills
- Computer Skills
- Customer Satisfaction
- mail and chat
- Chat Support
- chatting
- Translation
- Mail communication
- English
- Microsoft Office
- Front Office
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Languages
English
AdvancedArabic
Advanced
Training & Certifications
ICDL
Misr Learn Center ·2011Photoshope
Ain Shams University ·2011