
Jailan Fahmy
Operation Manager at Alamid Travel Egypt
Hurghada, Red Sea, EgyptWork Experience
Corporate MangerFull Time
IK Tours
Feb 2016 - Dec 2017 -1 yr, 10 months
Egypt , Cairo
- Job Details:Develop strategic policies and programs for corporate travel Handle and oversee all travel arrangements (air, lodgings etc.) and operations Manage relationships with travel agencies and vendors Negotiate contracts or rates with travel service providers Provide advise on travel documents, insurance, import/export regulations etc. Handle credit card programs and charges Process T&E reports and handle reimbursements Ensure compliance in all aspects of travel procedures Drive continuous improvement of travel programs
Operation Manager Full Time
3M Tourism
Jul 2015 - Jan 2016 -6 months
Egypt , Cairo
- Job Details:• Lead and develop team leaders or travel consultants in delivering travel agency operational services at agreed service levels consistent with company standards while optimizing performance • Proactively identify and implement solutions to constantly improve service levels and performance • Oversee the company’s local Call Management System to improve operations efficiency and optimize client service delivery. • Guide, rectify and lead the team to perform world class travel solutions handle the complete operations of the business including business development and revenue management. • Planning and controlling change. • Managing quality assurance programs • Researching new technologies and alternative methods of efficiency. • Setting and reviewing budgets and managing cost. • Overseeing inventory, distribution of goods and facility layout
Education
B.C. Spanish in Spanish Language
Superior Institute of Language CairoJan 2004 - Jan 2007 - 3 yr
High School - Thanaweya Amma
Ahmed Zewail Experimental Language SchoolJan 2004
Languages
Arabic
FluentEnglish
AdvancedSpanish
Advanced
Training & Certifications
Aviation system
Amadeuos·2010