Jacqueline Rateb
CEO Personal Assistant
Sheikh Zayed, Giza, EgyptWork Experience
Prime Development
Aug 2022 - Feb 2023 -6 months
Egypt
- Job Details:Handling the executive team email and meeting calendar. Visiting on sale units and reflecting selling status to the system.
Fort Arabesque Resort
Jan 2020 - Dec 2020 -11 months
Egypt
- Job Details:Managed reservations department, streamlined booking processes, monitored room inventory, and resolved guest inquiries. Provided training to staff to maintain service standards.
The Nile Ritz Carlton
Aug 2017 - Apr 2019 -1 yr, 8 months
Egypt
- Job Details:Responded to guest requests, maintained records, supervised the guest relations team, and provided coaching for employee development.
The Nile Ritz Carlton
Aug 2016 - Aug 2017 -1 yr
Egypt
- Job Details:Coordinated operations using opera/mystique systems, managing amenities, trained new candidates, and enrolled guests in Ritz-Carlton rewards.
Education
Bachelor's Degree in Tourism and Hotels Management
Helwan UniversityJan 2014
Skills
- Proficient in Microsoft Office
- Authentic hospitality/hotelier expertise
- Strong logistics coordination abilities
- Effective problem-solving skills for business challenges
- Excellent provider of VIP guest services
- Team player and accountable
- Understanding of marketing and sales communication
- Creative Problem-solver
Languages
Arabic
FluentEnglish
FluentGerman
Beginner