JK

JUNA KHAN

Cloud Support Engineer IC-2

Varanasi, India

Work Experience

  • Cloud Support Engineer IC-2Full Time

    Acefone Software Pvt Ltd

    Feb 2023 - Mar 2025 -2 yrs, 1 month

    • Senior Technical Support Advisor - Ad Hoc SMEFull Time

      Concentrix - IBM Daksh

      Sep 2017 - Feb 2023 -5 yrs, 5 months

      • Technical Support OfficerFull Time

        Convergys

        Aug 2016 - Aug 2017 -1 yr

          • Education

          • Master's Degree in Computer Science and Application

            mgkvp University

            Jan 2019 

          Skills

          • SaaS
          • Cloud Hosting
          • API
          • RESTful APIs
          • Telephony Protocols
          • IVR
          • RTAF (Real-Time Audio Feed)
          • Integration CRM
          • JIRA
          • Zoho CRM
          View More

          Languages

          • English

            Fluent

          • Hindi

            Fluent
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