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JUDY ANN DELA CRUZ ESMERALDA

INSURANCE COORDINATOR / FRONT DESK OFFICER at HELLENIC DENTAL CLINIC

Dubai, United Arab Emirates

Work Experience

  • INSURANCE COORDINATOR / FRONT DESK OFFICERFull Time

    HELLENIC DENTAL CLINIC

    Feb 2018 - Present -7 yrs, 6 months

    United Arab Emirates , Dubai

    • Job Details:• Interface with insurance carriers and other healthcare providers • Assisted patients with eligibility and benefit coverage questions • Verified patients' eligibility and claims status with insurance agencies. • Responsible for ensuring appropriate authorizations are received • Follow up with client companies as needed • Collect information as requested by insurance policy and maintains file • Document all correspondence with insurance company • Gather documentation for insurance company, when required • Track termination of previous policies and effective dates of new insurance. • Explaining coverage of medical benefits to patients when required • To maintain and update records related to pre-approvals and reconciliation • To coordinate and co-operate with colleagues of the same department and other related departments for smooth running of Insurance operations
  • INSURANCE AND HR COORDINATORFull Time

    Care and Heal Medical Complex

    Oct 2016 - Dec 2017 -1 yr, 2 months

    Saudi Arabia , Khafji

    • Job Details:Participating in recruitment process, compensation and benefits, processing payroll, tracking vacation and sick time.  Maintaining HR files and record, employment status, grievances, evaluation and disciplinary cations.  Insurance policy encoder  Sending approvals  Confirmation of eligibility  Assisting Insurance Manager to process claims
  • PROJECT ADMINISTRATORFull Time

    PORTUGUESE REALTY INC

    Aug 2014 - Jul 2016 -1 yr, 10 months

    Philippines

    • Job Details:• Coordinating between departments and operating units in resolving day-to-day administrative and operational problems • Scheduling and coordinating meetings, interviews, events and other similar activities • Preparing meeting minutes, meeting notes and internal support materials • Making travel and guest arrangements and processing payments • Supervising Receptionist, Messenger and Driver • Ensures that checks are released and paid before deadline
  • ADMINISTRATIVE ASSISTANTFull Time

    TWA INC - FLYING V

    Feb 2013 - May 2014 -1 yr, 3 months

    Philippines

    • Job Details:• Assisting with all aspects of administrative management, budget, directory maintenance, logistics, equipment inventory and storage • Submit monthly report and budget • Managing inventory of assets and supplies, submitting invoices • Prepares payment requisition for all utility bills and ensures that checks are released and paid before deadline of payment • Reviews requests and recommends for issuance of cell phones to Admin Officer • In charge of collection of penalties for personal usage and other cellphone issues such as up & down grading of plans, dispute of bills, sim card replacement, temp or permanent disconnection etc. • Supervising Messenger, Utility Staff, Drivers
  • Education

    • NURSING - LICENSED in NURSING

      Delos Santos STI College

      Jan 2004 - Jan 2008 - 4 yr

    • High School - Other

      ST. JOSEPH MONTESORRI SCHOOL

      Jan 2004 

    Skills

    • Microsoft Office
    • BELAL SOFTWARE

    Languages

    • English

      Fluent

    Training & Certifications

    • REGISTERED NURSE

      PHILIPPINE NURSING ASSOCIATION·2010
    • DIALYSIS TRAINING

      FRESENIUS DIALYSIS CENTER·2010
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