JO

JOSEPH OFFIA

DevOps Automation Engineer

Nigeria

Work Experience

  • DevOps Automation Engineer

    Data Service Group

    Jul 2022 - Jan 2025 -2 yrs, 6 months

    Nigeria

    • Job Details:Designed and managed a CI/CD pipeline using Jenkins and GitHub Actions, leading to a 60% reduction in deployment time and a 70% improvement in software quality throughout the SDLC. Developed and maintained infrastructure as code (IaC) using Terraform, ensuring consistent and scalable infrastructure provisioning. Implemented robust monitoring and observability solutions using Prometheus, Grafana, proactively identifying and resolving system issues. Deployed, managed, and optimized AWS cloud infrastructure, ensuring efficient resource allocation and cost optimization. Provided technical support and collaborated with development teams on version control (Git), branching, merging, and conflict resolution for streamlined code management. Led troubleshooting efforts to resolve deployment and operational issues across various applications in the cloud environment, working cross-functionally with engineering teams.
  • Linux System Administrator

    Data Service Group

    Aug 2021 - Jun 2022 -10 months

    Nigeria

    • Job Details:Installed, configured, and maintained Linux operating systems (e.g., Ubuntu, CentOS, Red Hat) on physical and virtual servers, ensuring the systems are optimized for performance and security. Administered user accounts, groups, and permissions using tools like useradd, groupadd, and chmod to ensure proper access control and security within the organization. Used monitoring tools like top, htop, netstat, and sar to monitor system resources (CPU, memory, disk usage) and took corrective actions when performance issues were identified. Configured and managed firewall rules (using tools like iptables), implemented SELinux, and ensured the systems are protected by regularly applying patches and security updates to mitigate vulnerabilities. Implemented automated backup solutions using tools like rsync, tar, or bacula to ensure regular backups of critical data, and developed disaster recovery procedures to restore services in case of system failure.
  • IT Help Desk

    Tecpoint Global Solution

    May 2015 - May 2021 -6 yrs

    Nigeria

    • Job Details:Diagnosed and resolved issues related to desktop computers, servers, printers, and peripherals, ensuring minimal downtime and efficient operation for end-users. Assisted with the installation, configuration, and updating of software applications and operating systems on end-user systems, including troubleshooting compatibility issues. Provided assistance with network-related issues, including configuring wired and wireless network connections, troubleshooting internet connectivity problems, and resolving VPN access issues. Acted as the first point of contact for employees experiencing technical difficulties, assisting with troubleshooting via phone, email, or remote access tools like AnyDesk or Remote Desktop. Ensured users’ data is regularly backed up using internal tools or cloud-based services.
  • Education

    • Bachelor's Degree in Physics

      University of Uyo

      Jan 2002 - Jan 2007 - 5 yr

    Skills

    • AWS
    • Jenkins
    • Git
    • Docker
    • Kubernetes
    • Ansible
    • Python
    • Bash
    • PowerShell
    • AWS EKS
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    Languages

    • English

      Fluent
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