JOHN SUNDAY

Sales Specialist

• Job Details:Facilitated the opening of new accounts and managed the deactivation of debit cards, while effectively addressing customer inquiries and providing comprehensive support. Led, mentored, and managed a high-performing marketing team, fostering a collaborative and results-driven work environment to achieve organizational goals. Ensured brand consistency across all marketing channels and materials, maintaining a cohesive and unified brand identity. Maintained accurate records of customer interactions and sales activities within the company database. Assisted in managing daily transactions and resolving customer complaints, while handling phone and email communications to ensure accurate maintenance of customer service records. Conducted comprehensive market research to identify emerging trends, assess customer needs, and analyze competitors' strategies. Handled over 100 inbound sales calls daily, fostering customer engagement and ensuring high levels of satisfaction. Successfully achieved sales targets by generating leads and closing deals through effective phone-based communication. Secured two major accounts, contributing to a 12% increase in revenue. Consistently exceeded sales targets, achieving an average of 110% of goals for four consecutive months. Increased sales by 20% through the implementation of effective business development and lead generation strategies.