
JENNIFER HILARIO
EXPERIENCED ADMIN STAFF/RECEPTIONIST FOR 4 YEARS
Dubai, United Arab EmiratesWork Experience
CASHIER/RECEPTIONIST/LOGISTIC ASSISTANTFull Time
CHOCOLALA LLC
Nov 2015 - Nov 2017 -2 yrs
- Job Details:• Handles all cash in and cash out of the shop, credit cards & cheque transactions & issue receipts to customers • Prepares monthly reports to be submitted to accounts department • Handles currency exchange for customers • Maintain daily account and reconciliation of the daily transaction • In-charge of overall reception area, handling clients in a well-mannered way, manages all incoming calls, receiving all company emails & coordinates within each department. • Assist logistic manager in his office, proper filing of all documents needed for all shipments, follow-up clients abroad, and contact new potential suppliers. • Managing and scheduling meetings and appointment • Preparing internal and external correspondence emails, letters and documents. • Booking of flights and hotel for the clients and suppliers. • Perform clerical duties such as filing, typing, copying and scanning. • Providing general administrative and secretarial support to management/other departments as delegated.
REMITTANCE CLERK/ CASHIER-TELLER/FRONTLINE ASSOCIATESFull Time
REDHA AL ANSARI EXCHANGE LLC
Sep 2013 - Sep 2015 -2 yrs
- Job Details:• Provide information and guidance to customer, giving excellent customer service to answer their queries • Carry out smooth and error -free transactions within the branch, ensuring all activities are completed within timescales and with a high degree of accuracy • Ensure all teller transactions and other routine processing is done as per laid down procedures and central bank guidelines and ensure due diligence is carried out with respect to money laundering and other regulatory requirements. • Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages.
RECEPTIONIST/HR ASSISTANT/ADMIN ASSISTANTFull Time
JULPHAR HOTELL LLC
May 2010 - Jun 2013 -3 yrs, 1 month
- Job Details:• In-charge on the whole reception area, greet guests of the hotel, make the usual check-in and check-out, coordinate with all the outlets with respect to billings of guest checking out. • Handle all front office cashier transaction such as posting charges to guests, and exchanging foreign currency. • Coordinate room status update with the housekeeping by notifying them of late check-out, early check-ins and special requests • Act as HR Assistant, make memos and some guidelines for the staff. • Act as secretary making all papers for Vacation Leaves, penalties and inquiries. • Act as telephone operator receiving all outside calls which needed transfers to extension lines. • Answers all telephone inquiries and guest complains ensuring that they are well- attended and directed properly on their needs. • Make the daily hand-over of cash to Accounts office, preparation of month-end report, over-all balance of sales needed tallying with the accounts • Coordinate with companies regarding their client bookings • Providing support for clients manager, assist daily office needs & managing general administrative activities
BRANCH MANAGERFull Time
M LHUILLIER FINANCIAL SERVICES INCORPORATED
Feb 2003 - Apr 2010 -7 yrs, 2 months
- Job Details:• Manage the branch operations and ensures that branch operations are customer friendly, cost efficient and profitable. • Provide information and guidance to customer, giving excellent customer service to answer their queries • Carry out smooth and error -free transactions within the branch, ensuring all activities are completed within timescales and with a high degree of accuracy • Ensure all teller transactions and other routine processing is done as per laid down procedures and central bank guidelines and ensure due diligence is carried out with respect to money laundering and other regulatory requirements. • Manage and handle the cash / cheque transactions at the counter and ensure the delivery of quality service to customers while adhering to operational controls and avoiding cash excesses and shortages. • Resolves problems affecting branch operations like customer complains. • Check cash receipts and disbursement record book and ensures that actual cash count balanced with the record at closing hour. • Submits periodic reports to Area Manager on branch operations and financial performance. • Ensured that the branch records and files are complete and properly restored. • Evaluates performance of subordinate employees, trains or any disciplinary action. • Maintains discipline and harmonious relationship with employees and monitor status of employee’s relationship. • Ensure that safety, security and housekeeping guidelines and procedures are followed by the branch employees and security guards. • Responsible for the Dollars given by the head office, which will be used either for Currency exchange or for Western Union Dollar Pay-out. • Responsible for the currency exchange transaction of the branch.
Education
Bachelor's Degree in BACHELOR OF SCIENCE IN ACCOUNTANCY
Polytechnic University of the PhilippinesJan 1999
Languages
English
FluentArabic
Intermediate