Iya Kobakhidze
Client Services and Communication Management | Management Consulting |
Dubai, United Arab EmiratesWork Experience
Client Partner in E-commerceFull Time
Aitarget
Jan 2021 - Present -4 yrs, 6 months
- Job Details:• Devising and implementing strategies, aimed at ensuring achievement of business development targets, addition of key accounts to the portfolio and new account acquisition on a large scale. • Driving clients’ e-commerce ROI and ensuring high satisfaction level for a portfolio of fortune 500 global clients. • Developing effective relationship with clients and achieving customer delight for business retention / enhancement by providing superior support and building market credibility. • Creating solutions for complex customer support and lead generation challenges as well as building long term relations with new and existing customers to ensure new and repeat business. • Promoting Aitarget technological product and driving deal closure by identifying leads, developing proposals and concluding negotiation, ensuring to achieve high ROI.
Business Development Head - WW SalesFull Time
HypeFactory
Jan 2019 - Jan 2020 -1 yr
- Job Details:• Successfully managed relationships with Citi bank, Damac, Ellington, Nationwide ME properties, Fairmont, Dubai tourism, Agmc, Cigna, and helped them achieve their objective through developing a long-term business development strategy for consistent influencer marketing campaigns. • Amplified the sales by 10% by identifying priority clients and partners to enter the markets. • Achieved an$80k revenue for the first year by understanding market sentiments, researching current trends and creating need based advertising business models. • Improved business footfall significantly by forging relationships and drove deals to closure with Alshaya, Henkel, Beiersdorf, Nestle, and MaiDubai among others. • Delivered 40 briefs and commercial proposals by analyzing best local industries to opt for AI-based tool in Influencer Marketing. • Spearheaded end-to-end WW, social media and business development aspects of strategy and media plans development, including client’s app monetization. • Built a strong portfolio of contacts of 250+ clients including agencies and enterprises.
Education
Master's Degree in International Relations in ASERI
Università Cattolica del Sacro CuoreJan 2014
Achievements
• Key Accomplishments: o Concluded a deal of $50k by introducing a platform “Yandex” (Russian Google). o Closed the deal and signed an agreement valued worth 100k USD with Gold Apple (Russian Sephora). o Achieved 70k USD deal by driving end to end communication, negotiation and deal closure with Decathlon. o Built a portfolio of local Ecommerce Lamoda, Tinkoff (bank) clients to deliver consistent growth in revenue. o Accomplished end-to-end complex and high-value projects in eCommerce and Digital Marketing areas across many markets. o Developedrelationships and worked with brands, including Unilever, P&G, L'Oreal, Mars, BMW, etc. o Designed objections handling with clients and implemented across departments. o Trained and mentored Sales Representativesand Managers to sell SPIN sales technique.
Skills
Languages
English
Fluent
Training & Certifications
• Financial Markets
Yale University·2020• Successful Negotiations: Essential Strategies and Skills
University of Michigan·2020