IC
Ivaz Canjy
Client Service Representative at Teleperformance Zettle by PayPal
PortugalWork Experience
Teleperformance Zettle by PayPal
Oct 2022 - Present -2 yrs, 9 months
Portugal
- Job Details:Offering technical support and dealing with 50+ calls a day. Handling enquiries & giving support via phone & email. Working as part of a team or individually to meet daily, weekly and monthly targets.
macOS + iOS Technical Support Advisor
Webhelp, Apple-Support
Sep 2021 - Oct 2022 -1 yr, 1 month
Portugal
- Job Details:Offering technical support and dealing with 50-100 calls a day. Handling enquiries and offering support via email working as part of a team or individually to meet daily, weekly and monthly targets.
Marketing/IT Technical Support Advisor
Casa de Repouso, Quinta da Relva
Feb 2020 - Jan 2023 -2 yrs, 11 months
Portugal
- Job Details:Offering technical support and dealing with 50+ calls a day. Handling enquiries and offering support via email working as part of a team or individually to meet daily, weekly and monthly targets. Property management, marketing, and social media advertising supervising staff members and training.
Education
Bachelor's Degree in Professional Cookery
Hammersmith City CollegeJan 2010 - Jan 2011 - 1 Year
Bachelor's Degree
SIA Security Training AcademyJan 2009 - Jan 2010 - 1 Year
Bachelor's Degree in Vehicle Engineering
Uxbridge collegeJan 2006 - Jan 2008 - 2 yr
Bachelor's Degree in Technical Support Agent (Software & Hardware)
Harrow on Hill CollegeJan 2007 - Jan 2008 - 1 Year
Skills
- Microsoft Office
- Computer Literate
- Hardware Skills
- Automotive/manufacture dealer parts software
- Mercedes & BMW Audi & VAG group ETKA
- Kerridge & SAP billing system
- Autodoc & DVSE automotive
- Hotel management booking & operation systems
- Booking.com
- Expedia.com
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Languages
Portuguese
FluentEnglish
FluentSpanish
Intermediate