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Ivana Kominkova

Customer service development manager at DeAgostini Publishing

Milan, Italy

Work Experience

  • Customer service development managerFull Time

    DeAgostini Publishing

    Mar 2021 - Present -4 yrs, 4 months

    Italy

    • Customer Service Implementation ManagerFull Time

      TUI Musement

      Mar 2020 - Feb 2021 -11 months

      • Customer Support Efficiency ManagerFull Time

        TUI Musement

        Feb 2019 - Mar 2020 -1 yr, 1 month

        Italy

        • Customer Care Team CoordinatorFull Time

          TUI Musement

          Apr 2017 - Feb 2019 -1 yr, 10 months

          Italy

            • Education

            • Bachelor's Degree in Travel industry management

              College of Polytechnics Jihlava, Czech Republic

              Jan 2012 

            Activities

            • Travel Guide at National institute of cultural heritage June

              Student Activity

              Jul 2008 - Jul 2012 -4 yrs

            Skills

            • Communication skills
            • Italian
            • English
            • Problem Solving
            • Zendesk
            • Team management
            • Customer Support
            • Customer Service
            • Customer Care
            • Operations
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            Languages

            • English

              Fluent

            • Italian

              Fluent

            • Czech

              Fluent

            • Spanish

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