Basic Info

Esraa Mohamed

5 years

Cairo, Egypt

Bachelor's Degree

Senior Management

Work Experience

Senior Administrator & IT at And Agency

Experience Details

Senior Administrator & IT

Administration, Human Resources, IT/Software Development

Senior Management (e.g. VP, CEO)

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests, Provide administrative and clerical support to departments or individuals, Schedule meetings and arrange conference rooms.
Maintains the work structure by updating job requirements and job descriptions for all positions.
Maintains organization staff by establishing a recruiting, testing, and interviewing program; counseling managers on candidate selection; conducting and analyzing exit interviews; recommending changes.
Prepares employees for assignment.
You'll be part of the IT crowd if you work in a technical support job or as a help desk operator, so you’ll be monitoring and maintaining the computer systems as well as the networks within an organisation.
You’ll be at the very busy front-line, dealing directly with employees or customers who have technical issues such as forgotten passwords, viruses or email issues. Tasks may include:
Installing and configuring computer systems
Diagnosing and solving hardware/software faults
Logging customer/employee queries
Analysing call logs to spot trends and underlying issues


Company Details

And Agency

Cairo, Egypt

11-50 employees

Marketing and Advertising, Architectural and Design Services, Graphic Design

www.and-agency.net

Aug 2014 to present (3 years)
Executive Secretary at "PETROMIX' Manufacture of Petroleum Oils and Greases

Experience Details

Executive Secretary

Operations/Management, Administration, Project/Program Management

Experienced (Non-Manager)

Responsible for supporting high-level executives and management or entire departments. Provides administrative support and performs numerous duties, including scheduling, writing correspondence, emailing, handling visitors, routing callers, and answering questions and requests, Schedule meetings and arrange conference rooms, Manage travel and schedule.


Company Details

"PETROMIX' Manufacture of Petroleum Oils and Greases

Cairo, Egypt

51-100 employees

Oil and Gas

N/A

Jun 2013 to Feb 2014 (8 months)
Sales Agent at NILE TAKAFUL

Experience Details

Sales Agent

Business Development, Customer Service/Support

Experienced (Non-Manager)

appointments & direct sales with the clients


Company Details

NILE TAKAFUL (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

http://www.tokiomarine.com.eg

Sep 2012 to May 2013 (8 months)
Telemarketing & Direct Sales at ACE Life

Experience Details

Telemarketing & Direct Sales

Customer Service/Support, Sales/Retail

Entry Level

Sell medical insurance & life insurance directly on the phone .


Company Details

ACE Life (multinational)

Cairo, Egypt

More than 1000 employees

Insurance

life.acegroup.com

Feb 2012 to Aug 2012 (6 months)

Education

BA in Business Administration field

Education Details

BA

Business Administration field, commercial Field

Helwan University, Egypt

C / Good / 65 - 75%

Business Economy Business Management Political science...... ETC

N/A

Helwan University
2007 - 2011
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Saray ELQobba Secondary school

Egypt

2007

A / Excellent / 85 -100%

N/A

Saray ELQobba Secondary school
2007

Training and Courses

Training/Course Details

ICDL

Aug 2009

UNESCO ,

Module 1 - Concepts of Information and Communications Technology (ICT) Module 2 - Using the Computer and Managing Files Module 3 - Word Processing Module 4 - Spreadsheets Module 5 - Using Databases Module 6 - Presentation Module 7 - Web Browsing and Communications

Training/Course Details

Basics technical analysis of the Egyptian Stock Exchange Course.

Sep 2010

Trading securities & brokerage company

1- الاستثمار فى البورصة والبنوك وما هى البورصة المصرية (Stocks exchange) 2- لماذا تصدرالشركات الاسهم والسندات والاستثمار فيها وانواعها ومزايها ومخاطرها والتصنيف الائتمانى 3- صناديق الاستثمار وانواعها ومزاياها ومخاطرها وادارة محافظ الاوراق المالية وكيفية التخطيط لاستثماراتك و خطوات بناء استراتيجيتك الاستثمارية والفرق بين سوق داخل المقصورة وخارج المقصورة فى البورصة وكيف يتم التداول بالبورصة 4- كيفية تعامل مديرحسابات المستثمرين المحترف (مدير الاستثمارالمحترف) مع المستثمرين من بداية دخولهم وتعاملهم بالبورصة واحتراف متاجرة الشراء والبيع مع المستثمرين ومتى يتم شراء وبيع الاسهم (متى يتم الدخول والخروج من السوق) 5- مفهوم التحليل الفنى والتحليل المالى والاقتصادى ومفهوم المخاطر وانواعها 6- بيانات يجب مراعاتها قبل اتخاذ القرار بالشراء والبيع 7- متى تم انشأ البورصة المصرية - دور هيئة الرقابة المالية (الهيئة العامة لسوق المال سابقا) وما دور شركات الوساطة المالية (تداول الاوراق المالية)

This profile is not updated!
Last update more than 1 months ago.

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Profile Skills and Keywords

ACE LifeActivities & EffectivenessAdministrationAdministrative , Assistant , ConsultantArchitectural And Design ServicesBasics Technical Analysis Of The Egyptian Stock Exchange Course.BusinessBusiness Administration FieldBusiness DevelopmentCommercial FieldCustomer ServiceEnglishExecutive SecretaryExecutorGraphic DesignHandles StressHard WorkerHuman ResourcesI Love People With Good MannersICDLITInformation Technology & SoftwareInsuranceInteractiveLeaderManagementMarketing And AdvertisingMicrosoft OfficeNILE TAKAFULOil And GasPositive Energy & Positive PeopleProfessional CareerProgram ManagementProjectRetailSalesSales & TelemarketingSales AgentSenior Administrator & ITSoftware DevelopmentSome IT TaskesSpending Time With My GirlfriendsSupportTelemarketing & Direct SalesThe ShoppingTraveling Abroad

Self-assesed Skills

Languages

English

English

: Advanced

: Fluent

: Advanced

: Intermediate

Tools and Technologies

some IT taskes

some IT taskes

: Intermediate

: Medium

:

1-3 years

Microsoft Office

Microsoft Office

: Intermediate

: High

:

3-5 years

Fields of Expertise

administrative , Assistant , consultant

administrative , Assistant , consultant

: Advanced

: Extreme - I love it!

:

3-5 years

Sales & Telemarketing

Sales & Telemarketing

: Advanced

: Little

:

1-3 years

Information technology & Software

Information technology & Software

: Beginner

: Little

:

1-3 years

Key Skills

Executor, Leader, Hard worker, Handles Stress, Interactive

Online Presence

Esraa Moustafa

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