Israa Abd ElGawad Aly

Allianz Egypt

• Account ExecutiveFull Time

  Jan 2022 - Present -3 yrs, 6 months

  Egypt , Cairo

  • Job Details:Providing support for clients by learning about and satisfying their needs.  Making cold calls or reaching out to prospects.  Following up with prospects several times throughout the sales cycle to ensure needs are being met.  Presenting and demonstrating the value of products and services to prospective buyers.  Compiling and analyzing data to find trends.  Developing sales strategies and setting quotas.  Staying current on company offerings and industry trends.  Maintaining a database of contact information.  Building long-lasting, mutually beneficial relationships with external contacts and internal departments to create a better customer experience.  Handling complaints and negotiations.
• Coordinator and Business supportFull Time

  Jun 2021 - Dec 2021 -6 months

  Egypt

  • Job Details:Handle assigned customers queries and feedback all related parties, if required. • Receive, review and submit (invoices/ policies/ medical cards/ reimbursements documents) and coordinate all logistics. • Manage a proper filing system for Medical customers. • Coordinate all requirements related to the renewals in coordination with operation & sales team. • Generate, develop and create the needed statistics or reports required by the sales managers to maintain customer satisfaction. • Good working knowledge of systems such as Objective, Salesforce and the Microsoft Office Suite • Prepare weekly reports of activity status. • Ensure all correspondence and briefing requests and associated requests are recorded and actioned in Appropriate databases. • Coordinate and manage records and databases, complying with administrative systems, processes and policies, to ensure that all information is accurate, stored correctly and accessible. • Gather and collate information for, and prepare documentation and reports on business unit performance, as well as make recommendations to improve efficiency, cost management and service delivery.