
Israa Fathi
ISO BA and PMP
Alexandria, EgyptWork Experience
Senior Business Analyst/ QA manager/ QMRFull Time
Plexus'
Jan 2013 - Present -12 yrs, 6 months
Kuwait
- Job Details:• Business Requirements handling and documentation • Prepare Business document requirement, SRS, FSD for projects. • Translating client requirements into highly specified project briefs • Delivering detailed requirements from Business Clients to technical. • Quality assurance of service delivery as per requirements and time schedule. • Functioning as a Representative for the ISO 9001 certification authority. • Selects, develops and evaluate internal Quality Auditors. • Develops audit plans and schedules for monitoring performance of quality control and quality inspector personnel and plans, organizes, and directs quality assurance audits for assigned projects. • Organizes and leads the Internal Quality Audit process and is responsible for arranging and liaising Audit visits by contacting Unit Heads of concerned area and external Surveillance Auditors. • Preserves Internal Quality Audit Questionnaires / Other documentation i.e Non Conformity Reports / Corrective Action Requests / Internal Quality Logs and obtain feedback from surveillance Audits. • Finalizes Internal Quality Audit reports by validating audit findings / Discussing root cause and closures of non conformities with heads of departments and approve closures./ Conducts Management Review Meetings periodically. • Monitors, evaluate and analyze Audit findings and follows up on Non Conforming Reports (NCRs) and Corrective Action Requests (CARs) to ensure that the resolution of all outstanding reports.
Senior System AnalystFull Time
Magrabi Retail head office
Jan 2012 - Dec 2012 -11 months
Egypt
- Job Details:Determine operational objectives by studying business functions; gathering information; evaluating output requirements and formats. Design programs by analyzing requirements; constructing workflow charts and diagrams; studying system capabilities; writing specifications. Improve systems by studying current practices; designing modifications. Recommend controls by identifying problems; writing improved procedures. Define project requirements by identifying project milestones, phases, and elements. Monitor project progress by tracking activity; resolving problems; publishing progress reports; recommending actions. Maintain system protocols by writing and updating procedures. Provide references and support for system's end- users. Maintain user confidence and protects operations by keeping information confidential. Design and develop technical reports by collecting, analyzing, and summarizing information and trends, according to end-users requirements. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks. Contributes to team effort by accomplishing related results as needed.
Software engineerFull Time
Hewlett-Packard
Jul 2010 - Apr 2012 -1 yr, 9 months
Egypt
- Job Details:1. Responsible for automating projects for testing purposes 2. Write automation scripts that are used in Regression testing phase. 3. Analyze new quotations for new projects, and design its final HLD with estimation of resources, number of test cases and time needed. 4. Write test cases 5. Execute test cases 6. Extract test data 7. Running the automated scripts at regression phase. 8. Sending Projects’ status. 9. Reporting Defects. 10. Also acting as a shadow with the Business analysis team, and attend their meetings while gathering the requirements. 11. Involved at interviewing new candidates. 12. Participate in the Automation and Business analysis initiative, as a tutor.
Software testing engineerFull Time
- Job Details:1. Gather requirements from th
Education
BSc Computer Science in Computer Science
Modern Sciences and Arts University (MSA)Jan 2004 - Jan 2007 - 3 yr
High School - Thanaweya Amma
International Schools of Egypt 2000Jan 2003
Skills
- Research
- computer software
- Microsoft Office
- QTP
- Software Testing
- SDLC
- ISO 9000
- System Analysis
- System Analysis
- C
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Languages
Arabic
FluentEnglish
FluentFrench
Intermediate
Training & Certifications
PMP
2013ISO 9001
2013Business Analysis
Hewlett-Packard·2011CCNA
YAT·2010