
Ismail Mohamed Taha
Fresh Food Department Manager (Duty Manager) at Spinneys Egypt
Hadayek Alahram, Giza, EgyptWork Experience
Store Manager For Sahel Store Seasonal StoreFull Time
spinneys Egypt
Jun 2020 - Oct 2020 -4 months
- Job Details:Store Manager For Sahel Store Seasonal Store Deliver excellent service to ensure high levels of customer satisfaction. - Motivate the sales team to meet sales objectives by training and mentoring staff. - Create business strategies to attract new customers, expand store traffic, and enhance profitability. - Hire, train, and oversee new staff. - Respond to customer complaints and concerns in a professional manner. - Develop and arrange promotional material and in-store displays. - Prepare detailed reports on buying trends, customer requirements, and profits. - Undertake store administration duties such as managing store budgets and updating financial records. - Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display - Execute food service efficiencies and ensure planograms are utilized and followed. - Ensure execution of established safety, security, quality, and store operations policies, procedures and practices. - Analyze food service results and trends and prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans. - Gain knowledge and awareness of marketing programs, campaigns, strategies and initiatives: educate all associates of the same. - Ensure accurate stock levels by performing precise cycle counts and monitoring ordering of product and supplies and Review the results and make the necessary changes. Prepare action plans to address off standard items. - Maintain the integrity of all food service products. - Manage the training of associates in the food service and beverage area. - Coordinate daily food service assignments and activities of associates in the food service and beverage area. - Communicate with operation Manager regarding Store service issues and concerns
Fresh Food Department Manager (Duty Manager)Full Time
Spinneys Egypt
Nov 2018 - Present -6 yrs, 8 months
Egypt , Giza
- Job Details:: Ensure a pleasant shopping experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers. - Ensure the 24/7 execution of all food service programs including proper ordering, production planning, product handling and display - Execute food service efficiencies and ensure planograms are utilized and followed. - Ensure execution of established safety, security, quality, and store operations policies, procedures and practices. - Analyze food service results and trends and prepare action plans to leverage the store’s fresh food strengths and address areas of opportunity to ensure food service profitability. Execute all action plans. - Gain knowledge and awareness of marketing programs, campaigns, strategies and initiatives: educate all associates of the same. - Ensure accurate stock levels by performing precise cycle counts and monitoring ordering of product and supplies and Review the results and make the necessary changes. Prepare action plans to address off standard items. - Maintain the integrity of all food service products. - Manage the training of associates in the food service and beverage area. - Coordinate daily food service assignments and activities of associates in the food service and beverage area. - Communicate with store manager regarding food service issues and concerns
Customer Service and Loyalty Program SupervisorFull Time
Spinneys Egypt
May 2016 - Oct 2018 -2 yrs, 5 months
Education
Bachelor's Degree in Accounting
Cairo University (CU)Jan 2012