profile-img

Ismail Ibrahim Brahim

Sales Manager at Naqdi Global company

Haram, Giza, Egypt

Work Experience

  • Sales ManagerFull Time

    Naqdi Global company

    Aug 2024 - Present -11 months

    Egypt , Cairo

    • Job Details:As a Sales Manager at Naqdi Global, I have been leading the Egypt office sales operations since August 2024, overseeing a dynamic team of 20 employees. My core responsibilities include developing and executing strategic sales plans, driving revenue growth, and ensuring high-performance delivery across the team. I play a key role in: Setting and tracking monthly sales targets for individuals and teams Coaching, training, and motivating sales staff to exceed KPIs Coordinating with marketing and customer service to enhance lead quality and conversion rates Analyzing market trends and customer feedback to optimize offers and improve service Implementing efficient sales workflows and CRM systems to streamline operations Reporting directly to upper management on performance metrics and business forecasts Under my leadership, the team has significantly improved closing rates, client retention, and market penetration, contributing to Naqdi Global's rapid expansion in the region.
  • Area ManagerFull Time

    Raya trade

    Jul 2020 - Jul 2024 -4 yrs

    Egypt

    • Account ManagerFull Time

      i2

      Jul 2018 - Jun 2020 -1 yr, 11 months

      Egypt , Giza

      • Job Details:Client Relationship Management: Build and maintain strong relationships with key accounts like Samsung and Huawei.  Act as the main point of contact between the company and clients. Resolve client inquiries and provide support to ensure customer satisfaction.   2.      Sales Strategy and Execution: Develop and execute sales strategies to meet assigned targets.  Negotiate contracts, pricing, and other agreements with clients.   Monitor sales performance of i2’s distributed products like Samsung and Huawei devices. 1.      Market Analysis: Analyze market trends and competitor activities to identify growth opportunities. Suggest product placement and promotions tailored to client needs. 2.      Team Collaboration: Coordinate with internal teams (logistics, marketing, and customer service) to ensure smooth execution of sales agreements. 3.      Reporting and Documentation: Prepare detailed sales reports for i2 management and propose improvements. Manage financial records of accounts, including invoices and receivables. Etisalat Account:   1.      Account Management:   Serve as the primary representative for Etisalat, ensuring their needs are met effectively. 2.      Sales Growth: Identify opportunities to increase sales of Etisalat products and services (e.g., SIM cards, data bundles, mobile services). Drive revenue by cross-selling and upselling telecom solutions. 3.      Strategic Partnerships: Develop and nurture a strategic partnership with Etisalat for long-term collaboration. 4.      Problem Solving: Resolve operational issues from Etisalat to ensure trust and satisfaction. 5.      Performance Monitoring:   Track and evaluate the performance of sales campaigns for Etisalat.
    • store mangerFull Time

      Etisalat masir

      Apr 2014 - Jun 2018 -4 yrs, 2 months

      Egypt , Giza

      • Job Details:Operational Management:  Oversee daily store operations to ensure efficiency.  Manage inventory levels, stock replenishment, and loss prevention.  Ensure the store meets sales targets and operates within budget.  2. Team Management: Hire, train, and supervise staff. Set work schedules and delegate tasks. Motivate and evaluate employee performance.    3. Customer Service:  Ensure excellent customer service to boost satisfaction and loyalty. Handle customer inquiries, complaints, and returns effectively.   4. Sales and marketing I plan sales offers and promotions to attract customers. I also review sales data to find trends and make changes to improve results.  Monitor competitor activities.   5. Financial Oversight: Manage store budgets and control operational costs. Prepare and review financial reports. Ensure proper cash handling and banking deposits. 7. Reporting: Provide regular performance updates to higher management. Maintain accurate records of sales, inventory, and staff activities.
    • Education

      • Bachelor's Degree in

        Assiut University (AUN)

        Jan 2007 - Jan 2011 - 4 yr

      • High School - Thanaweya Amma

        salam language school

        Jan 2007 

      Skills

      • Indoor Sales
      • Sales Operations
      • Retail Operations
      • Sales Target
      • Sales Field
      • Problem Solving
      • Sales Planning
      • Team Leadership
      • Store Operations
      • Branch Management
      View More

      Languages

      • Arabic

        Fluent
      • English

        Advanced

      Training & Certifications

      • Leadership

        Etisalat masr·2017
      Share this Profile