
Ismail Ibrahim Brahim
Sales Manager at Naqdi Global company
Haram, Giza, EgyptWork Experience
Sales ManagerFull Time
Naqdi Global company
Aug 2024 - Present -11 months
Egypt , Cairo
- Job Details:As a Sales Manager at Naqdi Global, I have been leading the Egypt office sales operations since August 2024, overseeing a dynamic team of 20 employees. My core responsibilities include developing and executing strategic sales plans, driving revenue growth, and ensuring high-performance delivery across the team. I play a key role in: Setting and tracking monthly sales targets for individuals and teams Coaching, training, and motivating sales staff to exceed KPIs Coordinating with marketing and customer service to enhance lead quality and conversion rates Analyzing market trends and customer feedback to optimize offers and improve service Implementing efficient sales workflows and CRM systems to streamline operations Reporting directly to upper management on performance metrics and business forecasts Under my leadership, the team has significantly improved closing rates, client retention, and market penetration, contributing to Naqdi Global's rapid expansion in the region.
Account ManagerFull Time
i2
Jul 2018 - Jun 2020 -1 yr, 11 months
Egypt , Giza
- Job Details:Client Relationship Management: Build and maintain strong relationships with key accounts like Samsung and Huawei. Act as the main point of contact between the company and clients. Resolve client inquiries and provide support to ensure customer satisfaction. 2. Sales Strategy and Execution: Develop and execute sales strategies to meet assigned targets. Negotiate contracts, pricing, and other agreements with clients. Monitor sales performance of i2’s distributed products like Samsung and Huawei devices. 1. Market Analysis: Analyze market trends and competitor activities to identify growth opportunities. Suggest product placement and promotions tailored to client needs. 2. Team Collaboration: Coordinate with internal teams (logistics, marketing, and customer service) to ensure smooth execution of sales agreements. 3. Reporting and Documentation: Prepare detailed sales reports for i2 management and propose improvements. Manage financial records of accounts, including invoices and receivables. Etisalat Account: 1. Account Management: Serve as the primary representative for Etisalat, ensuring their needs are met effectively. 2. Sales Growth: Identify opportunities to increase sales of Etisalat products and services (e.g., SIM cards, data bundles, mobile services). Drive revenue by cross-selling and upselling telecom solutions. 3. Strategic Partnerships: Develop and nurture a strategic partnership with Etisalat for long-term collaboration. 4. Problem Solving: Resolve operational issues from Etisalat to ensure trust and satisfaction. 5. Performance Monitoring: Track and evaluate the performance of sales campaigns for Etisalat.
store mangerFull Time
Etisalat masir
Apr 2014 - Jun 2018 -4 yrs, 2 months
Egypt , Giza
- Job Details:Operational Management: Oversee daily store operations to ensure efficiency. Manage inventory levels, stock replenishment, and loss prevention. Ensure the store meets sales targets and operates within budget. 2. Team Management: Hire, train, and supervise staff. Set work schedules and delegate tasks. Motivate and evaluate employee performance. 3. Customer Service: Ensure excellent customer service to boost satisfaction and loyalty. Handle customer inquiries, complaints, and returns effectively. 4. Sales and marketing I plan sales offers and promotions to attract customers. I also review sales data to find trends and make changes to improve results. Monitor competitor activities. 5. Financial Oversight: Manage store budgets and control operational costs. Prepare and review financial reports. Ensure proper cash handling and banking deposits. 7. Reporting: Provide regular performance updates to higher management. Maintain accurate records of sales, inventory, and staff activities.
Education
Bachelor's Degree in
Assiut University (AUN)Jan 2007 - Jan 2011 - 4 yr
High School - Thanaweya Amma
salam language schoolJan 2007
Skills
- Indoor Sales
- Sales Operations
- Retail Operations
- Sales Target
- Sales Field
- Problem Solving
- Sales Planning
- Team Leadership
- Store Operations
- Branch Management
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Languages
Arabic
FluentEnglish
Advanced
Training & Certifications
Leadership
Etisalat masr·2017