Basic Info

Islam Seleem

2 years

Qalyubia, Egypt

Bachelor's Degree

Entry level

Work Experience

System administrator at El-Araby Group

Experience Details

System administrator

IT/Software Development

Experienced (Non-Manager)

1) Diagnose hardware and software problems, and replace defective components.

2) Perform data backups and disaster recovery operations.

3) Maintain and administer computer networks and related computing environments, including computer hardware, systems software, applications software, and all configurations.

4) Plan, coordinate, and implement network security measures in order to protect data, software, and hardware.

5) Operate master consoles in order to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

6) Perform routine network startup and shutdown procedures, and maintain control records.

7) Design, configure, and test computer hardware, networking software and operating system software.

8) Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

9) Confer with network users about how to solve existing system problems.

10) Monitor network performance in order to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

11) Train people in computer system use.

12) Load computer tapes and disks, and install software and printer paper or forms.

13) Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

14) Analyze equipment performance records in order to determine the need for repair or replacement.

15) Maintain logs related to network functions, as well as maintenance and repair records.

16) Research new technology, and implement it or recommend its implementation.

17) Maintain an inventory of parts for emergency repairs.

18) Coordinate with vendors and with company personnel in order to facilitate purchases.


Company Details

El-Araby Group

Cairo, Egypt

More than 1000 employees

Manufacturing

http://www.elarabygroup.com/

Mar 2016 to present (9 months)
IT Engineer at El-Araby Group

Experience Details

IT Engineer

IT/Software Development

Entry Level

Provide professional Customer Service, Technical phone and on-site Hardware, Software and PC support

· Record, resolve and support all issues in the Service Desk ticketing system

· Take ownership of delivering support to issues from end to end, prioritising and escalating when required

· Supporting Cloud based infrastructure (Windows Server, Microsoft Exchange, Terminal Services)

· Using trouble shooting tools and techniques to diagnose and implement control actions as necessary to ensure network availability

· Testing, implementing, monitoring and tuning IT systems to ensure optimum performance and highlight potential issues

· Developing technical documentation and reporting as required to prevent future occurrences and to support operational staff


Company Details

El-Araby Group

Banha, Egypt

N/A

Manufacturing

https://www.elarabygroup.com/

Jan 2015 to Mar 2016 (1 year 2 months)
IT HelpDesk at SiliconExpert

Experience Details

IT HelpDesk

Manufacturing/Production, IT/Software Development, Engineering - Construction/Civil/Architecture

Entry Level

Provide professional Customer Service, Technical phone and on-site Hardware, Software and PC support

· Record, resolve and support all issues in the Service Desk ticketing system

· Take ownership of delivering support to issues from end to end, prioritising and escalating when required

· Supporting Cloud based infrastructure (Windows Server, Microsoft Exchange, Terminal Services)

· Using trouble shooting tools and techniques to diagnose and implement control actions as necessary to ensure network availability

· Testing, implementing, monitoring and tuning IT systems to ensure optimum performance and highlight potential issues

· Developing technical documentation and reporting as required to prevent future occurrences and to support operational staff


Company Details

SiliconExpert (multinational)

benha, Egypt

501-1000 employees

Electronics and Semiconductors

http://www.siliconexpert.com/

Jan 2014 to Dec 2014 (11 months)
Image processing at Mubser (student activity)

Experience Details

Image processing

IT/Software Development, Project/Program Management

Student

Image processing and Software developer
C++
OpenCV
OpenNI
OpenKinect


Company Details

Mubser (student activity)

Menouf, Egypt

http://www.mubser.com/

Sep 2012 to Nov 2013 (1 year 2 months)

Achievements


1st Place at I2P® Global Competition 2013
University of Texas (UT) at Austin
November 2013
Mubser got the First Place in I2P® Global competition at Sao Paulo, Brazil. Among the teams from USA and England, Mubser picked the interest of the global community with its impact and huge potential and scored the highest record.

Intel Egypt Award
Intel Egypt
June 2013
Mubser has been selected to be one of the winner of Intel Egypt Competition and competing in the Regional competition.

I2P® Global Finalist
IEEE GOLD
September 2013
Among the 30 teams, Mubser has been selected to be the regional winner of the I2P® Regional Competition and will be travelling to Sao Paulo, Brazil to compete at the international level.

Winner of Ibsar Competition
Egypt Scholars
June 2013
Mubser have been selected to be the winner of Ibsar competition in the field of Computer Vision.

Winner of VLab Challenge
American University in Cairo (AUC)
June 2013
We have been selected to be one of the winners


Education

Bachelor's Degree in Electrical

Education Details

Bachelor's Degree

Electrical, Electronics and Communications Engineering

Faculty of electronic Engineering , Menoufia University, Egypt

B / Very Good / 75 - 85%

N/A

Department of Computer science and engineering

Faculty of electronic Engineering , Menoufia University
2008 - 2013
High School - Thanaweya Amma

High School Details

Thanaweya Amma

Toukh Secondary School

Egypt

2008

A / Excellent / 85 -100%

N/A

Toukh Secondary School
2008

Certifications

CCNA ( R & S )
Aug 2013

Certificate details

CCNA ( R & S )

Aug 2013

947 out of 1000

N/A

N/A

Cisco

N/A

Training and Courses

CEH at Coursera
Sep 2013

Training/Course Details

CEH

Sep 2013

Coursera

N/A

CCNA at Coursera
Aug 2013

Training/Course Details

CCNA

Aug 2013

Coursera

N/A

Training/Course Details

image processing

Jan 2013

Coursera

N/A

Training/Course Details

Computer Vision

Jan 2013

stanford

N/A

Training/Course Details

Java J2SE

Aug 2012

Faculty of electronic Engineering , Menoufia University

N/A

Training/Course Details

DataBase Administration

Jun 2013

Faculty of electronic Engineering , Menoufia University

N/A

Training/Course Details

J2EE

Oct 2014

Apps-Stuff

N/A

ITIL at ITMEA
Aug 2016

Training/Course Details

ITIL

Aug 2016

ITMEA

ITIL® is a public framework th

Training/Course Details

VOIP Training

Sep 2016

Nilecom

A VoIP Gateway allows you to convert between a legacy telephony connection, such as E1/T1/PRI and a modern VoIP connection using SIP. This is known as "digital gateway" because the voice media is converted between a digital TDM connection and a VoIP connection. The conversion can go from SIP to TDM, TDM to SIP or even SIP to SIP for the purposes of failover or transcoding. In a TDM-to-SIP deployment, the gateway significantly reduces operating costs by connecting a legacy business phone system with dynamic SIP trunking services. SIP-to-TDM deployments use the gateway to connect a modern SIP communications system with T1/E1/PRI service from legacy carriers. There are many applications for VoIP media gateways.

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Last update 30 days ago.

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Profile Skills and Keywords

AdaptiveArabicBuilding ConstructionC++CCNACCNA ( R & S )CEHCiscoComputer VisionCreativeDataBase AdministrationDataBase AdminstrationDatabaseDatabase DesignElectricalElectronicsElectronics And Communications EngineeringElectronics And SemiconductorsEmbedded SystemsEnglishFlexibleHard WorkerITIT EngineerIT HelpDeskITILImage ProcessingIncrease My KnowledgeJ2EEJ2SEJSFJSPJavaJava J2SELinuxManufacturingMicrocontrollersMicrosoft SQL ServerNetwork EngineeringOperationsPlaying FootballProblem SolverProductionProgram ManagementProgramingProjectReading NovelsSQLSharePointSiliconExpertSkilled TradesSoftware DeveloperSoftware DevelopmentSystem AdministratorTMGTeam PlayerTravelingVHDLVOIP TrainingWatching MoviesWeb Development

Self-assesed Skills

Languages

English

English

: Advanced

: Intermediate

: Advanced

: Advanced

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

CCNA

CCNA

: Expert

: Extreme - I love it!

:

Less than 1 year

J2SE

J2SE

: Advanced

: Extreme - I love it!

:

1-3 years

SQL

SQL

: Advanced

: High

:

Less than 1 year

C++

C++

: Advanced

: High

:

1-3 years

Electronics

Electronics

: Advanced

: Medium

:

3-5 years

Image Processing

Image Processing

: Advanced

: High

:

1-3 years

TMG

TMG

: Advanced

: High

:

Less than 1 year

Microsoft SQL Server

Microsoft SQL Server

: Advanced

: Extreme - I love it!

:

1-3 years

JSF

JSF

: Intermediate

: Extreme - I love it!

:

Less than 1 year

JSP

JSP

: Intermediate

: High

:

Less than 1 year

Cisco

Cisco

: Intermediate

: Extreme - I love it!

:

1-3 years

Embedded Systems

Embedded Systems

: Intermediate

: High

:

1-3 years

Microcontrollers

Microcontrollers

: Intermediate

: High

:

1-3 years

VHDL

VHDL

: Intermediate

: Medium

:

1-3 years

Java

Java

: Intermediate

: Extreme - I love it!

:

1-3 years

Database

Database

: Intermediate

: High

:

1-3 years

Database Design

Database Design

: Intermediate

: High

:

1-3 years

SharePoint

SharePoint

: Intermediate

: Extreme - I love it!

:

Less than 1 year

J2EE

J2EE

: Beginner

: Extreme - I love it!

:

Less than 1 year

Linux

Linux

: Beginner

: Extreme - I love it!

:

Less than 1 year

Web Development

Web Development

: Beginner

: Medium

:

Less than 1 year

Fields of Expertise

Programing

Programing

: Advanced

: Extreme - I love it!

:

1-3 years

software developer

software developer

: Advanced

: Extreme - I love it!

:

1-3 years

Network engineering

Network engineering

: Advanced

: Extreme - I love it!

:

1-3 years

electronics

electronics

: Advanced

: High

:

3-5 years

DataBase Adminstration

DataBase Adminstration

: Intermediate

: High

:

1-3 years

system administrator

system administrator

: Intermediate

: Extreme - I love it!

:

1-3 years

Key Skills

Hard worker, Creative, Problem Solver, Flexible / Adaptive, Team Player

Online Presence

http://www.linkedin.com/profile/view?id=232926209https://www.facebook.com/Islam.Seleemhttps://twitter.com/IslamSeleem

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