Islam Ahmed Abdel Aziz
Front office
Faisal, Giza, EgyptWork Experience
Counter operations executiveFull Time
- Job Details:Handling company operations with the customers
Guest services officerFull Time
Hyatt
Jan 2017 - Aug 2017 -7 months
Egypt , South Sinai
- Job Details:Front desk operations, guest relations, handling guests, solve complaints, handling telephone calls, cashier operations, achieve goal and targets, improve company rank on web, computer programs and internet using.
Guest Service AgentFull Time
- Job Details:Handling front office operations with guests
Education
College Diploma in Russian language - tourism
Voronezh government universtyJan 2012 - Jan 2014 - 2 yr
Bachelor's Degree in Information system and technology
Madina AcademyJan 2008 - Jan 2011 - 3 yr
Achievements
Silver medal - football league. swimming achievements.
Skills
- Internet
- computer
- Computer Programs
- Microsoft Office
- Customer Service
- Problem Solving
- Communication
- Customer Support
- Sales
- Hospitality and managment
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Languages
Arabic
FluentEnglish
FluentRussian
Fluent
Training & Certifications
Sales event
Hyatt·2016Human trafficking
Hyatt·2016