Islam Hassan Muhammad

Maintenance engineerFull Time

• Job Details:From Jan.2011up to now: with El Deyab for Parts and Service. 1. The sole agent in Arab Republic of Egypt of Company (S.D.F (SAME DEUTZ –FAHR) Tractors brand Lamborghini and Same and Deutz 2. The sole agent in Arab Republic of Egypt, Merlo of telehandlers with rotating turret and in telehandlers with hydrostatic transmission. 3. The sole agent in Arab Republic of Egypt BARGAM Company, agricultural mechanization of spraying • Maintenance external (client site) Duties • Receiving a complaint asked the repair of the machine from customers • Reception table format machines malfunction • Setting a date to go to the client and determine the costs necessary for the repair process • Determine the maintenance team in charge of repair • Follow-up the repair process at the client site • Save your repair report in the file for the machine • Follow-up the process of collecting the invoice value from customers • Follow-up work after the machine repair Responsible for machines that are in the warranty period • Activate the machines on the website of the agent (S.D.F) (SAME DEUTZ –FAHR) (MERLO ) BARGAM) follow-up the machines in the warranty period (delivery the machine to the client and how to run it - and regular maintenance of the machine - Follow-up machine breakdowns in Warranty) • the warranty claim of spare parts had been replaced in Warranty • I do invoices claim warranty from the parts had been replaced in Warranty • Follow up the collection of invoices for claim warranty from the parts had been replaced in Warranty