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islam abass mahmouad

Senior Supervisor Facility Management ( Building , Equipment , Hvac , Tic & House Keeping) at Saudi Air Lines

Heliopolis, Cairo, Egypt

Work Experience

  • Senior Supervisor Facility Management ( Building , Equipment , Hvac , Tic & House Keeping)Full Time

    Saudi Air Lines

    Mar 2015 - Present -10 yrs, 4 months

    Egypt , Cairo

    • Job Details:Manage the technical team daily works and activities regarding the HVAC system maintaining , the building maintenance and equipment maintaining. Responsible for all daily, weekly, and monthly production activities within warehouse operations. Prepares and distributes various reports needed for normal day to day operations. Responsible for ensuring that the schedules are correctly implemented and that jobs are assigned effectively and completed properly. Responsible for scheduling vacations and time off per policy with the least amount of disruption to the department to meet customer needs. Fully engaged with process on floor to actively lead and supervise teammates. Communicates daily through operational start up meetings, making sure all work instructions, daily workflow activities and safety practices are being followed. Initiates positive methods of driving teammate excellence through follow up, providing consistent and fair feedback on performance. Takes action through coaching and counseling to correct behaviors. Conduct operations in a manner which promotes safety. Conduct weekly safety meetings during start of shift with teammates. Maintain a safe working environment through participation of safety training, JHA reviews, and weekly walk through. Maintain a clean, neat, and orderly work environment which adheres to corporate 5’s standards. Supervise the operations of the team to achieve prescribed objectives. Develop and maintain a productive work team through cross training, sound communication and positive motivational techniques. Facilitating seamless hand offs and communicating key information to peers, teammates and management. Ability to work effectively in a multi-tasking required environment. Provide courteous and respectful customer service in high pressure situations to internal/external customers. Assure the integrity of the inventory and assist in conducting physical inventories. Assist Operations Manager on special projects as required Assist in maintaining the security of the facility.
  • Maintenance Building & House Keeping Operation Supervisor Full Time

    DynCorp International

    Jan 2014 - Jan 2015 -1 yr

    Egypt , Cairo

    • Job Details:* responsible for overseeing all housekeeping/Laundry operations to deliver an excellent Guest and Member experience * evaluate guest satisfaction and set department targets and objectives. Specifically, you will be responsible for performing the following tasks to the highest standards *Oversee housekeeping operations *Oversee Laundry Operations *Evaluate Guest satisfaction levels and monitor trends with a focus on continuous improvement *Operate within departmental budgets through effective stock and cost controls and well managed schedules *Set departmental targets and objectives, work schedules, budgets, and policies and procedures *Monitor the appearance, standards and performance of the Housekeeping/Laundry Team with an emphasis on training and teamwork *Ensure team members have an up-to-date knowledge of all room categories and amenities *Maintain good communication and work relationships in all hotel areas and with external customers and suppliers *Ensure staffing levels cover business demands *Ensure ongoing training *Ensure communication meetings are conducted and post-meeting minutes generated *Manage staff performance issues in compliance with company policies and procedures *Recruit, manage, train and develop the Housekeeping/Laundry team *Competent in property management systems *Assist other departments wherever necessary 1) Supervise everyday working of department operating process and increase efficiency of workers for various growth oriented programs. 2) Maintain and provide efficient backup to supply department and ensure achievement of all internal and external needs. 3) Provide training to workers and provide upgrade to various technical skills. 4) Analyze and identify all performance related issues and ensure appropriate steps to prevent loss. 5) Administer all indoor performance in department through efficient coaching and monitoring. 6) Prepare and maintain employee attendance records and provide feedbacks to employees on same. 7) Develop plans and supervise various departmental meetings and participate in various growth based campaigns. 8) Analyze and ensure better result to fulfill all business requirements. 9) Prepare regular reports, perform audit on various operations and evaluate processes as per business requirements. 10) Prepare project updates within required timeframe and delegate individual tasks to all employees. 11) Provide support and join improvement based methods. 12) Analyze all opportunities and recommend ways to improve efficiency and reduce costs. 13) Supervise effective compilation and collection of information and data to enhance growth. 14) Monitor all administrative functions as per requirement. 15) Ensure compliance with applicable laws and company policies. 16) Supervise the daily work orders and the preventive maintenance work orders 17) daily follow up on the pending technical requests , pending work orders and pending purchasing requisition 18) Supervise the closing of the work orders on the dynmro system
  • Administrative AssistantFull Time

    DynCorp International

    Jan 2011 - Dec 2013 -2 yrs, 11 months

    Egypt , Cairo

    • Job Details:Provides job candidates by screening, interviewing, and testing applicants; notifying existing staff of internal opportunities; maintaining personnel records; obtaining temporary staff from agencies. Pays employees by calculating pay; distributing checks; maintaining records. Administers student loan, medical insurance, savings bond, and disability programs by advising employees of eligibility; providing application information; helping with form completion; verifying submission; notifying employees of approvals. Monitors unemployment claims by reviewing claims; substantiating documentation; requesting legal counsel review. Maintains human resources records by recording new hires, transfers, terminations, changes in job classifications, merit increases; tracking vacation, sick, and personal time. Orients new employees by providing orientation information packets; reviewing company policies; gathering withholding and other payroll information; explaining and obtaining signatures for benefit programs. Documents human resources actions by completing forms, reports, logs, and records. Updates job knowledge by participating in educational opportunities; reading professional publications. Accomplishes human resources department and organization mission by completing related results as needed.
  • IT Specialist Full Time

    Seavin American Company

    Jul 2007 - Dec 2010 -3 yrs, 5 months

    Egypt , Cairo

    • Job Details:Design and build computer networks. Provide, maintain, install, modify, and repair computer equipment Protect networks from computer viruses/worms and inform customers about new new virus/worm Maintain inventory of all equipment, software and software licenses Assign users and computers to proper groups in Active Directory Perform timely workstation hardware and software upgrades as required Report issues to the Service Desk for escalation Utilize and maintain the helpdesk tracking software Install, test and configure new workstations, peripheral equipment and software Configure firewall and monitor all it's security reports daily Manage PC setup and deployment for new employees using standard hardware, images and software
  • Education

    • Master's Degree in computer science

      Cairo University (CU)

      Jan 2010 - Jan 2012 - 2 yr

    • licentiate in Law

      Zagazig University (ZU)

      Jan 2002 - Jan 2006 - 4 yr

    • High School - Thanaweya Amma

      24th of october experimental language schools

      Jan 2001 

    Achievements

    I had improved the performance at all the the companies that i had worked in it by innovate new administrative techniques that make cost control and low man power

    Skills

    • ISO 9001
    • ISO 22000
    • Computer Skills
    • Administration
    • Operation Supervision
    • Adobe Photoshop
    • CMMS
    • IT
    • Microsoft Office
    • Microsoft Outlook
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    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • Asset management (CAMA)

      WPIAM·2025
    • CMRP

      SMRP·2024
    • Iso 22000 food safety internal auditor

      Urs·2016
    • Auto cad

      Self Study·2016
    • First Aid Advanced Course

      URS·2016
    • Iso 9001

      URS·2015
    • Photoshop

      Self Study·2013
    • MCITP 2008

      Microsoft·2013
    • CCNA - IT Essentials

      ITI·2010
    • ICDL

      American Univeristy ·2008
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