Islam Ibrahim Fathy
Logistics and supply chain | Retail sales
Dubai, United Arab EmiratesWork Experience
Inventory controller | Warehouse supervisorFull Time
Al Shafar Steel Engineering LLC ASSENT
Mar 2017 - Present -8 yrs, 4 months
United Arab Emirates , Dubai
- Job Details:•Oversaw warehouse and office team operations. •Directed work processes and all daily warehouse operations. •maintains warehouse inventory control and materials receipt & issuance. •Monthly stock monitoring and physical checking then compare to system to current stock. •Managed order processing and inventory control strategies, implementing improvements to environment and systems. • Trained, mentored, and oversaw teams to increase productivity. •Led the development of manuals, reports, and other operational correspondence. •Reduced inventory on hand from $2.6 million to $1.7 million which also increased turns from 3.6 to 5 turns. •While on the job I continually try to educate and grow my skills and talents to help increase my performance. •I am an approachable, motivated and confident team player with the ability to achieve targets and make a real difference in the organisation’s revenue generation. •I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling. •I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and stakeholders.
Assistant Store ManagerFull Time
Mattex
Feb 2014 - Dec 2016 -2 yrs, 10 months
Egypt , Cairo
- Job Details:Responsibilities: Responsible about the Inventory of the store and changing the display of the branch and also fix any problem that happens with customers or staff , Driving sales of shop products by communicating and listening To customers and ensuring that they receive the highest standards of customer Service. Getting to know clients and developing and maintaining relationships with them. • Greeting & welcoming all potential and existing customers to the store. • Matching the customer’s needs to the right product. • Willing to approach customers and able to close a sale. • Working as part of the sales team providing excellent customer service. • Excellent product knowledge. • Dealing with and resolving customer complaints and concerns. • Building a great rapport with customers. • Having team meeting and sharing best practice ideas with colleagues. • Maintaining very high merchandising standards. • Analyzing sales statistics and determining sales potential & inventory requirements.
Education
BA in ENGLISH
Al-Madina Higher Institute for International LanguagesJan 2012 - Jan 2015 - 3 yr
Bachelor in Law
Helwan UniversityJan 2009 - Jan 2013 - 4 yr
High School - Thanaweya Amma
El helal al ahmer expermintal schoolJan 2009
Achievements
Proud to be One of main team that joined at a lot of our projects in UAE EX: Mohamed Bin Rashid library Dubai Arena Mall Dubai i / Blue water Expo 2020 - China state project Al Nasr Stadium Dubai Airport Expansion Louvre museum Abu Dhabi
Languages
English
FluentArabic
Fluent
Training & Certifications
E.marketing
Cairo university·2013E.marketing
2010