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Islam Ibrahim Fathy

Logistics and supply chain | Retail sales

Dubai, United Arab Emirates

Work Experience

  • Inventory controller | Warehouse supervisorFull Time

    Al Shafar Steel Engineering LLC ASSENT

    Mar 2017 - Present -8 yrs, 4 months

    United Arab Emirates , Dubai

    • Job Details:•Oversaw warehouse and office team operations. •Directed work processes and all daily warehouse operations. •maintains warehouse inventory control and materials receipt & issuance. •Monthly stock monitoring and physical checking then compare to system to current stock. •Managed order processing and inventory control strategies, implementing improvements to environment and systems. • Trained, mentored, and oversaw teams to increase productivity. •Led the development of manuals, reports, and other operational correspondence. •Reduced inventory on hand from $2.6 million to $1.7 million which also increased turns from 3.6 to 5 turns. •While on the job I continually try to educate and grow my skills and talents to help increase my performance. •I am an approachable, motivated and confident team player with the ability to achieve targets and make a real difference in the organisation’s revenue generation. •I have expert knowledge of the selling process and I fully recognize the human and emotional aspects of buying and selling. •I possess strong social skills that enable me to be a strong relationship builder with clients, colleagues and stakeholders.
  • Assistant Store ManagerFull Time

    Mattex

    Feb 2014 - Dec 2016 -2 yrs, 10 months

    Egypt , Cairo

    • Job Details:Responsibilities: Responsible about the Inventory of the store and changing the display of the branch and also fix any problem that happens with customers or staff , Driving sales of shop products by communicating and listening To customers and ensuring that they receive the highest standards of customer Service. Getting to know clients and developing and maintaining relationships with them. • Greeting & welcoming all potential and existing customers to the store. • Matching the customer’s needs to the right product. • Willing to approach customers and able to close a sale. • Working as part of the sales team providing excellent customer service. • Excellent product knowledge. • Dealing with and resolving customer complaints and concerns. • Building a great rapport with customers. • Having team meeting and sharing best practice ideas with colleagues. • Maintaining very high merchandising standards. • Analyzing sales statistics and determining sales potential & inventory requirements.
  • Education

    • BA in ENGLISH

      Al-Madina Higher Institute for International Languages

      Jan 2012 - Jan 2015 - 3 yr

    • Bachelor in Law

      Helwan University

      Jan 2009 - Jan 2013 - 4 yr

    • High School - Thanaweya Amma

      El helal al ahmer expermintal school

      Jan 2009 

    Achievements

    Proud to be One of main team that joined at a lot of our projects in UAE EX: Mohamed Bin Rashid library Dubai Arena Mall Dubai i / Blue water Expo 2020 - China state project Al Nasr Stadium Dubai Airport Expansion Louvre museum Abu Dhabi

    Skills

    • Inventory Management
    • Stock Management
    • Retail Sales
    • Sales
    • Microsoft Word
    • Supply Chain
    • Stock Control

    Languages

    • English

      Fluent
    • Arabic

      Fluent

    Training & Certifications

    • E.marketing

      Cairo university·2013
    • E.marketing

      2010
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