Islam Yahia

International Customer Support Executive Full Time

• Job Details:Responsible for receiving and handling in-bound calls form current and potential customers, local and international accounts Support our customers with excellent customer oriented service Responsible for cross selling of dopay products and services

Business Account ManagerFull Time

• Job Details:Responsible for making business deals with potential customers Maintaining productive relationships with current customers Increasing station revenue through sales

Training and Development Specialist Full Time

• Job Details:* Responsible for Administering/Coordinating training courses for over 3000 Employee across EDC rigs fleet “On-shore, Off-shore and Workover”. * Develop Monthly training schedule. * Communicate courses schedule with employee and handle booking, attendance list, course evaluation, issuing certificates “in-house courses”, and recording courses on data base. * Provide weekly and monthly reports concerning training provided * Facilitating all required activities related to external courses “booking, hotel reservations, travel means. Collecting certificates and cards” * Participating in HR department projects.