
Islam Ashraf Saber
Islam Saber
Nasr City, Cairo, EgyptWork Experience
Assistant Sales ManagerFull Time
Nestle - Nespresso
Nov 2014 - Present -10 yrs, 7 months
Egypt , Cairo
- Job Details:- Identify interest and understand customer needs and requirements and provide information on promoted all Nespresso Products such as coffee machines & capsules. - Handling all existing clients inquires and new customers about brand services. - Ensure that internal procedures like cashing receipts during buying process should be flexible with customers and clear from errors. - Give customers alternative solutions on all items to enhance our sales in order to achieve our target and Follow Nestle Policies and Guidelines to be succeeded in Mystery shopper results. - Doing daily miniature inventory to compare with the items that already sold and existing items in store to be assured that we have no missing products. - Analysing sales figures and forecasting future sales and make all sales reports.
Marketing ExecutiveFull Time
Al-Khalig Co
Nov 2013 - Sep 2014 -10 months
Egypt , Cairo
- Job Details:- Monitoring the assigned targets in both sectors and rectify any discrepancies if occurred. - Arranging daily reports and escalated to the management at the head office. - Managing the high profile companies. - Drives and delivers exceptional sales performance by identifying and meetings. - Sets monthly business plan for self & team.
Sales ExecutiveFull Time
Amer Group Holding Company
Aug 2012 - Oct 2013 -1 yr, 2 months
Egypt , Cairo
- Job Details:- Developing relationships with customers via telephone calls and emails to arrange meetings and offer them our products and services. - Explain the product or service to potential customers and Handle their questions - Responded to telephone inquiries by providing quality service to customers and associates. - Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
Education
Bachelor degree of Commerce - Accounting Department in Accounting
Modern Academy for Engineering and Technology (MIS)Jan 2009 - Jan 2012 - 3 yr
High School - Thanaweya Amma
cairo international schoolJan 2008
Skills
Languages
Arabic
FluentEnglish
AdvancedFrench
Beginner
Training & Certifications
Licence C for football coaches
Egyptian Football Association EFA·2016Basic training course for trainers in football
General Syndicate of profession sport·2016Science of Coffee & Countries of Origin and Coffee Characteristics (Nestlé Nespresso)
Nestlé Nespresso·2015ISSA Certified Fitness Trainer (CFT) & First Aid
ISSA·2015Diploma in Neuro-Linguistic Programming & Unlimited Communication Power
Canadian Training Center, Dr. Ibrahim Elfiky)·2013Barclays Financial sanctions & prohibition of business activity.
Barclays Bank·2012Barclays Financial sanctions & prohibition of business activity.
Barclays Bank·2012Marketing
Modern Academy·2012Management
Modern Academy·2012