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Islam Ashraf Saber

Islam Saber

Nasr City, Cairo, Egypt

Work Experience

  • Assistant Sales ManagerFull Time

    Nestle - Nespresso

    Nov 2014 - Present -10 yrs, 7 months

    Egypt , Cairo

    • Job Details:- Identify interest and understand customer needs and requirements and provide information on promoted all Nespresso Products such as coffee machines & capsules. - Handling all existing clients inquires and new customers about brand services. - Ensure that internal procedures like cashing receipts during buying process should be flexible with customers and clear from errors. - Give customers alternative solutions on all items to enhance our sales in order to achieve our target and Follow Nestle Policies and Guidelines to be succeeded in Mystery shopper results. - Doing daily miniature inventory to compare with the items that already sold and existing items in store to be assured that we have no missing products. - Analysing sales figures and forecasting future sales and make all sales reports.
  • Marketing ExecutiveFull Time

    Al-Khalig Co

    Nov 2013 - Sep 2014 -10 months

    Egypt , Cairo

    • Job Details:- Monitoring the assigned targets in both sectors and rectify any discrepancies if occurred. - Arranging daily reports and escalated to the management at the head office. - Managing the high profile companies. - Drives and delivers exceptional sales performance by identifying and meetings. - Sets monthly business plan for self & team.
  • Sales ExecutiveFull Time

    Amer Group Holding Company

    Aug 2012 - Oct 2013 -1 yr, 2 months

    Egypt , Cairo

    • Job Details:- Developing relationships with customers via telephone calls and emails to arrange meetings and offer them our products and services. - Explain the product or service to potential customers and Handle their questions - Responded to telephone inquiries by providing quality service to customers and associates. - Strived for quick complaint resolution; commended by supervisor for the ability to resolve problems on the first call and avoid escalation of issues.
  • Education

    • Bachelor degree of Commerce - Accounting Department in Accounting

      Modern Academy for Engineering and Technology (MIS)

      Jan 2009 - Jan 2012 - 3 yr

    • High School - Thanaweya Amma

      cairo international school

      Jan 2008 

    Skills

    • football
    • Perfect ability of navigation the internet
    • Internet
    • Computer Skills
    • Experienced in problem-solving
    • Sales
    • Microsoft (Word, Power point & Excel)
    • Marketing

    Languages

    • Arabic

      Fluent
    • English

      Advanced
    • French

      Beginner

    Training & Certifications

    • Licence C for football coaches

      Egyptian Football Association EFA·2016
    • Basic training course for trainers in football

      General Syndicate of profession sport·2016
    • Science of Coffee & Countries of Origin and Coffee Characteristics (Nestlé Nespresso)

      Nestlé Nespresso·2015
    • ISSA Certified Fitness Trainer (CFT) & First Aid

      ISSA·2015
    • Diploma in Neuro-Linguistic Programming & Unlimited Communication Power

      Canadian Training Center, Dr. Ibrahim Elfiky)·2013
    • Barclays Financial sanctions & prohibition of business activity.

      Barclays Bank·2012
    • Barclays Financial sanctions & prohibition of business activity.

      Barclays Bank·2012
    • Marketing

      Modern Academy·2012
    • Management

      Modern Academy·2012
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