Islam Ayman Saafan

Contact Center AgentFull Time

Account SpecialistFull Time

• Job Details:Working for an American account at the retentions department. My main duties are as follows: -Receiving inbound calls from customers. -Building rapport with the customers, and being on my best behavior throughout the call. -Utilizing all the tools I have to remind customers of the value the company offers. -Maximizing on promotional offers and upselling them to my customers. Highlights: - On target since day one - I have been one of the top performers across the project we are working for - I’ve been on task t