Basic Info

Islam Ghareeb

4 years

Cairo, Egypt

Bachelor's Degree

Experienced

Work Experience

Travel Consultant at Al Mosafer

Experience Details

Travel Consultant

Tourism/Travel

Experienced (Non-Manager)

• Dealing with clients and interact with them via various channels: phone, chat, email .etc.
• Handling outgoing packages from A to Z Including accommodation, aviation, tours... etc.
• Handle the sudden circumstances of clients.
• Participate in Planning and launching different product.
• Review reservation details with the supplier to avoid any miss matching.
• Follow up confirmations with hotels and get confirmation numbers.
• Booking through online/offline suppliers.
• Solve reservations problems, such as, wrong mapping, room type, meal plan, or fake availabilities.
• Answer any hotel booking inquires (special request, amendment, waiving and finding new availability).


Company Details

Al Mosafer

Egypt

101-500 employees

Travel and Tourism

www.almosafer.com

Nov 2016 to present (1 year 2 months)
Executive director at Linkturs for Educational services

Experience Details

Executive director

Marketing/PR/Advertising , Operations/Management

Manager

- Leading a sales team
-Attracting overseas cooperation partners, maintaining contact with existing partners both abroad and Latvia.
- Education Fair organization(creating the programme, document preparation, booking venues/excursions/dinners/translators etc., online marketing).
-Creating content and advertising for companies website and FB page.
-Communication with clients on phone, via e-mail and face-to-face.
- International student counseling on higher education in European countries, document processing from A to Z (provision of information, the desired program search, document processing, invoicing, tracking the process for success, communication and co-ordination between the chosen university and student, visa document preparation).
-SIA Linkturs international British language summer camp “English Explorer” organization, document intake, client database update and advertisement.
-International student recruitment for studies in Latvia, request intake and database update/renewal
-Coordination of language courses


Company Details

Linkturs for Educational services (multinational)

Latvia

51-100 employees

Education, Consulting Services, Training and Coaching

http://linkturs.lv/

Jul 2016 to Nov 2016 (4 months)
Heritage management specialist at Freelance

Experience Details

Heritage management specialist

Project/Program Management, Strategy/Consulting, Tourism/Travel

Manager

- Preparing archaeological studies and Intangible heritage researches.
- Archaeological supervision on excavation, rehabilitation and conservation projects.
- Giving heritage sites management sessions.
- Organizing Community engagement schemes
- Organizing public archaeology and kids events.


Company Details

Freelance

Egypt

N/A

Architectural and Design Services, Arts and Crafts

N/A

Jan 2014 to Dec 2015 (1 year 11 months)
TOUR GUIDE at Freelance

Experience Details

TOUR GUIDE

Tourism/Travel

Experienced (Non-Manager)



- Planning and organising tours around a certain area of interest.
- Guiding tourists at cultural interest, such as historical monuments and museums.
- Making arrangements for catering, accommodation, transport and excursions.
Business or sector: Archaeology -Tourism.


Company Details

Freelance

Egypt

N/A

Travel and Tourism, Airlines/Aviation

N/A

Jun 2012 to Oct 2013 (1 year 4 months)
Airstrip and passengers operations supervisor at AN AVIATION

Experience Details

Airstrip and passengers operations supervisor

Customer Service/Support, Logistics/Supply Chain

Manager

- Passengers Handling
- Check-inn Services.
- Booking hotels .
- Special passenger and VIP Services.
- Document Handling (Import/Export).

- Cargo Handling.
- Aircraft Loading/Unloading supervision
- Baggage, Fuelling ,GPU
- Flight permits


Company Details

AN AVIATION

Egypt

N/A

Airlines/Aviation

N/A

Jan 2010 to Jun 2011 (1 year 5 months)

Achievements


I rewarded by UNESCO a full funded Master scholarship in Heritage and tourism management at French University in Egypt and University of Paris 1

Education

MA in Heritage - Tourism Management

Education Details

MA

Heritage - Tourism Management

University of Paris 1 & Université Française d'Égypte (UFE), Egypt

Not specified

Egyptian Heritage Heritage Information Technologies Project Management Archaeological Site Management Heritage Economics & Development Museum Management Economics and Finances Heritage and Tourism

N/A

University of Paris 1 & Université Française d'Égypte (UFE)
2014 - 2015
College Diploma in TOUR GUIDING

Education Details

College Diploma

TOUR GUIDING

Sinai Higher Institute for Tourism and Hotels, Egypt

C / Good / 65 - 75%

N/A

N/A

Sinai Higher Institute for Tourism and Hotels
2009 - 2011
BA in archaeology

Education Details

BA

archaeology

Ain Shams University, Egypt

C / Good / 65 - 75%

N/A

N/A

Ain Shams University
2005 - 2009
High School - Thanaweya Amma

High School Details

Thanaweya Amma

ismail al qabbany

Egypt

2005

A / Excellent / 85 -100%

N/A

ismail al qabbany
2005

Certifications

Ielts
Aug 2014

Certificate details

Ielts

Aug 2014

N/A

N/A

N/A

N/A

Training and Courses

ICDL at IBM
Dec 2010

Training/Course Details

ICDL

Dec 2010

IBM

N/A

Jobseeker photo

Profile Skills and Keywords

AirlinesAirstrip And Passengers Operations SupervisorArabicArchaeologyArchitectural And Design ServicesAreal FreightArts And CraftsAviationCommunicatorCommunity EngagementComputer SkillsConsulting ServicesCustomer ServiceEducationEnglishEvents OrganizingExecutive DirectorGermanHeritage - Tourism ManagementHeritage Management SpecialistHeritage ManagmentICDLIeltsInteractiveLeaderLinkturs For Educational ServicesLogisticsManagementMarketingOrganizerPlannerProgram ManagementProjectSaber RedSupportTOUR GUIDETOUR GUIDINGTourismTraining And CoachingTransportationTravelTravel And TourismTravel Consultant

Self-assesed Skills

Languages

English

English

: Advanced

: Advanced

: Fluent

: Advanced

German

German

: Intermediate

: Beginner

: Intermediate

: Beginner

Arabic

Arabic

: Fluent

: Fluent

: Fluent

: Fluent

Tools and Technologies

Saber Red

Saber Red

: Intermediate

: High

:

1-3 years

Computer Skills

Computer Skills

: Intermediate

: Medium

:

3-5 years

Fields of Expertise

Community Engagement

Community Engagement

: Expert

: High

:

1-3 years

Heritage managment

Heritage managment

: Advanced

: High

:

3-5 years

Events Organizing

Events Organizing

: Advanced

: Extreme - I love it!

:

3-5 years

Tourism

Tourism

: Intermediate

: Extreme - I love it!

:

3-5 years

Aviation

Aviation

: Intermediate

: Extreme - I love it!

:

1-3 years

Areal Freight

Areal Freight

: Intermediate

: High

:

1-3 years

Key Skills

Leader, Planner, Communicator, Organizer, Interactive

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