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Islam Fakhry

*** Impossible .. is Nothing ***

Haram, Giza, Egypt

Work Experience

  • IT Specialist & Enterprise Technical SupportFull Time

    Xceed Information Technology solutions

    Jan 2018 - Dec 2018 -11 months

    Egypt , Cairo

    • IT Specialist \ Enterprise Technical SupportFull Time

      Touch Corporation

      Jan 2017 - Dec 2017 -11 months

      Egypt , Giza

      • Job Details:- Generally design, operate or maintain technology products and Services. NOT-limited to employment with technology companies, work with any businesses, agencies or organizations that use technology or manage large amounts of information. Regardless of the sector they work in, usually provide similar services related to software, hardware, databases, Web resources, networks and enterprise systems. include network management, software development and database administration. may also provide technical support to a business or an organization's employees and train non-technical workers on the business's information systems. design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented. Additionally, will determine the practicality of changes and modification of systems. will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of multiple systems. must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in the current and renewal system. - Responsible for overseeing and managing a company's information technology projects. Coordinates project phases from development to installation. Acts as liaison between clients, vendors, and consultants. - Develop requirements, outlines, budgets, and schedulers for information technology projects. - Oversee all phases of project from conception to completion. - Assist with upgrading information security. - Manage team of consultants, programmers, developers, and analysts. - Ensure project is completed within budget and on time. - Follow PMI standards to manage projects through the project life-cycles of initiation, planning, execution and closure. - Develop work-breakdown structures. - Develop project tracking and variance reports. - Assemble risk management plans and work effort documents. Create project documentation. - Provide risk assessment. - Review estimates. - Assess new opportunities. - Prepare proposals. - Flag potential issues. - Manage multiple vendors. - Utilize in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation's assets. - Develop security standards, procedures, and guidelines for multiple platforms.
    • IT Specialist \ Enterprise Technical SupportFull Time

      Raya Contact Center

      Jan 2016 - Dec 2016 -11 months

      Egypt , Giza

      • Job Details:- Generally design, operate or maintain technology products and Services. NOT-limited to employment with technology companies, work with any businesses, agencies or organizations that use technology or manage large amounts of information. Regardless of the sector they work in, usually provide similar services related to software, hardware, databases, Web resources, networks and enterprise systems. include network management, software development and database administration. may also provide technical support to a business or an organization & employees and train non-technical workers on the business & information systems. design systems and assess the effectiveness of technology resources already in use or new systems that are being implemented. Additionally, will determine the practicality of changes and modification of systems. will also work with external partners, including consultants, agencies and vendors, to arrive at the most appropriate system or integration of multiple systems. must stay up-to-date on emerging technologies and the potential effectiveness of these advancements in the current and renewal system. - Responsible for overseeing and managing a company's information technology projects. Coordinates project phases from development to installation. Acts as liaison between clients, vendors, and consultants. - Develop requirements, outlines, budgets, and schedulers for information technology projects. - Oversee all phases of project from conception to completion. - Assist with upgrading information security. - Manage team of consultants, programmers, developers, and analysts. - Ensure project is completed within budget and on time. - Follow PMI standards to manage projects through the project life-cycles of initiation, planning, execution and closure. - Develop work-breakdown structures. - Develop project tracking and variance reports. - Assemble risk management plans and work effort documents. Create project documentation. - Provide risk assessment. - Review estimates. - Assess new opportunities. - Prepare proposals. - Flag potential issues. - Manage multiple vendors. - Utilize in-depth technical knowledge and business requirements to design and implement secure solutions to meet customer / client needs while protecting the corporation's assets. - Develop security standards, procedures, and guidelines for multiple platforms.
    • Education

      • Bachelor's Degree in Management Information Systems

        High institute for specific studies

        Jan 2011 - Jan 2014 - 3 yr

      • High School - Thanaweya Amma

        Al Shahid abd Al Mone'm Riad

        Jan 2008 

      Skills

      • Typing
      • Microsoft Windows
      • Microsoft Office
      • Mac OS
      • Internet
      • Networking
      • Management
      • Information Technology (IT)
      • Human Resources (HR)

      Languages

      • Arabic

        Fluent
      • English

        Fluent

      Training & Certifications

      • MCSA

        Computek - Microsoft Corporation·2015
      • CCNA

        Computek - CISCO Corporation·2015
      • Information Technology Diploma

        Centeral Agency for Public Mobilization and Statistics·2014
      • Human Resources Diploma

        Canadian Center for human Resources·2014
      • English Language Diploma

        British Council·2014
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